STAFF SOURCE

SENIOR SUPPORT ENGINEER

My client is a Belfast based IT Support and Solutions company with over 20 years’ experience of providing leading edge technology solutions to organisations in the Public, Private and Voluntary sectors throughout Belfast and Northern Ireland.
Due to continued success they seek to appoint a Senior Support Engineer on a full-time permanent basis. You will be the go-to technical expert for supporting, maintaining, and optimising our Kaseya-based infrastructure and client deployments. You’ll play a key role in ensuring service excellence, mentoring junior staff, and helping to drive technical improvements across the business.

Key Responsibilities: -
- Serve as a senior point of contact for escalated technical issues across our platforms.
- Administer, manage, and troubleshoot Kaseya related tools (e.g. Kaseya RMM, IT Glue, PSA, Graphus, myITProcess, IT Glue, etc).
- Develop and implement scripts and automation within Kaseya to enhance monitoring, patching, and reporting capabilities.
- Provide advanced remote and on-site support to clients, ensuring SLAs are consistently met.
- Collaborate with the Projects Team to deploy Kaseya components in new environments.
- Train and mentor junior support staff on best practices and troubleshooting.
- Assist in defining and maintaining technical documentation and SOPs.
- Monitor and improve internal systems and processes related to the Kaseya stack.

What We’re Looking For
- Proven experience in an IT support role, ideally at senior or third-line level within a MSP environment.
- Hands-on expertise with the Kaseya suite (Kaseya RMM, IT Glue, PSA, Graphus, myITProcess, IT Glue, DATTO etc) is essential.
- Strong scripting skills (PowerShell, VBScript) for automation within managed services.
- Deep understanding of Windows Server, Active Directory, networking and endpoint management.
- Working knowledge of iOS.
- Familiarity with backup solutions, cybersecurity tools, and RMM/PSA integrations and CyberEssentials.
- Excellent communication and documentation skills.
- Ability to manage workload independently and juggle multiple priorities.
- Industry certifications (CompTIA, Microsoft, Kaseya) are a plus.
- Valid UK driving licence essential.

Client is offering an attractive starting salary circa £35,000 to £40,000 with ongoing training and professional development opportunities in a friendly, collaborative team environment. Package to include Private Health Care, Pension scheme, on-site parking and other employee benefits.

Interested? Contact Bill Ashe at Staff Source forward your CV to [email protected]

ELECTRICIAN or ELECTRICIANS MATE

Looking for a new role that offers great work life balance? Imagine NO Weekends, NO Callouts, NO Late Nights. NO Messy Site Work. Monday to Friday 40 hours!!

My client is a market leading Fire Safety company based in East Belfast, they help keep local companies legally compliant, fully insured and most importantly safe from fire.

They need an Electrician or competent Electrician’s Assistant who can help the Alarm Engineer with Fixed Wire Testing, Fire Alarm installation/servicing, PAT testing and Emergency Lighting Testing. You will work as part of a small team to carry out system inspections, upgrades, repairs and replacements.

The company is looking for a competent self-starter who has at least 2+ years’ experience of installation, fault finding, diagnostics and repair. Full training can be given on Fire Alarm systems.

What we offer:
- A competitive starting salary of £32,000 - £35,000 negotiable, based on experience
- Significant individual & team bonus scheme.
- Company vehicle, uniform and all required tools and equipment
- Friendly working environment and team culture
- Private medical cash plan

Great chance to join an expanding successful company. Full-time permanent position. Happy to talk, even if just newly qualified.

Interested? Contact Bill Ashe at Staff Source, send your CV to [email protected]

LETTINGS NEGOTIATOR

My client is a well-known and well-respected estate agency with a network of branches in South Belfast, East Belfast and North Down. They have an excellent reputation in the local residential sector built on a commitment to provide customer centric solutions that exceed their client’s expectations.

As part of their continued expansion, they seek to recruit an experienced Lettings Negotiator to join their busy South Belfast branch team. Your passion for property and customer service will help you thrive in a fast-paced, proactive, high-energy environment.

Key Responsibilities: -
- Manage and respond to lettings enquiries promptly and professionally
- Arrange and conduct property viewings with prospective tenants
- Oversee the full vetting and referencing process
- Prepare and manage tenancy agreements and associated legal documentation
- Compile inventory and check-out reports
- Process TDS (Tenancy Deposit Scheme) returns efficiently and accurately
- Assess properties to advise landlords on condition and recommend any necessary improvements
- Stay fully up to date with all relevant legislation, including landlord obligations, tenant rights, notice periods, and housing compliance regulations

What We’re Looking For: -
- Strong understanding of current lettings legislation and compliance requirements
- Excellent customer service skills – personable, approachable and solution-focused
- Highly organised and capable of prioritising tasks effectively
- Ability to work well under pressure in a busy office setting
- Exceptional attention to detail and time management
- Confident communicator with a professional and proactive attitude
- Use of your own car and a full, clean UK driving licence are essential

If you’re ready to take the next step in your lettings career and join a team that values integrity, professionalism, and results – we’d love to hear from you!

Attractive starting salary to reflect skills, ability and experience. Monday to Friday 08:45 – 17:30, (Saturdays: 1 in every 5, 09:30 –12:30). 32 days holiday, mobile phone, pension. Based in smart Lisburn Road office.

Excellent opportunity to join and further your career with one of Northern Ireland’s best estate agencies.

Interested? Please forward your CV to Bill Ashe at Staff Source using [email protected]

Confidentiality assured.