iBSTEC

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Business Class Hosted VoIP
IBSTec’s hosted VoIP Enrich service provides channel partners with the ideal platform on which to build a profitable business IP telephony proposition. It is a hosted business class IP telephony service rich in features that any multi-user customer will demand. Standard functionality includes hunt groups, call queues, auto attendants, call recording and much more. Scalable and flexible, VoIP Enrich represents a cost effective way to accommodate customers’ immediate and future growth plans.

VoIP Enrich servers are located in IBSTec’s modern Telford data centres. Every feature of the service can be managed by partners and/or customers via a comprehensive and secure online portal. Auto-configuration of hardware, management of call queues, hunt groups and auto attendants, viewing of real-time reports and more is all facilitated online with extensive guidance at every stage.

As an IBSTec partner you can sell VoIP Enrich solutions completely under your own brand and even re-brand the online portal as your own by uploading your own company logo, contact details, colour scheme and sales messages easily via synergi, IBSTec’s partner interface. Additional white label collateral is also available in the form of literature, price guides and handbooks

Customised VoIP
IBSTec’s agile approach to VoIP delivery enables channel partners to implement bespoke solutions in customers’ unique environments. Our VoIP Elite service allows IP telephony to be effectively deployed under very specific circumstances, such as across IP Virtual Private Networks and further integration into corporate applications including call centre interfaces and CRM systems.

Through the guidance of our technical pre-sales consultants and VoIP technicians we can help to scope, design, implement and support solutions based on the objectives and technologies being adopted. We can also advise on and provide the underlying connectivity resources to maximise performance and return on investment.