Strategy Hand

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👀 "More companies are competing on customer service and research shows investments in this area can pay off.

Teams with customer-centric approaches achieve higher satisfaction and more customer growth."

🕵️‍♀️ Read on for more insights:
https://www.zendesk.co.uk/blog/how-to-be-customer-centric/

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🎄 The holiday season is perhaps the most awaited moment of the year for merchants and retailers.

So, is your business ready to smash sales during this time? 🤩

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🗣 When you speak or write to your customers, be personable, casual, and most importantly: be friendly.

Don’t treat customers like a number on your log by using an overly formal tone. Don’t act like a robot. Have a real conversation with your customers. 🤗