G-Tech Pro

Hiring hiring

Title: Lead / Specialist – Asset Management Services


Location : Assago (MI) Italy

Job Description:

We are seeking a highly skilled Lead / Specialist to oversee Asset Management Deliverables and procurement coordination for IT asset management (EUC< Network, DC, etc.) on a very large scale for global clients of HCL. The ideal candidate should have extensive experience in Asset Management and procurement, as well as excellent customer relationship management skills.

Primary Responsibilities:

• Manage Asset Management/Stock Management/Procurement coordination
• Manage Asset provisioning and Tracking, such as Computer Assets/Mobile/Virtual Desktop/Workstations/DC devices/Network Devices
• Handle service tasks/Incidents on ServiceNow and close the tickets as per the process
• Handle Customer Relationship Management
• Manage SLA/OLA Management for all Asset Management Deliverables and its reporting
• Conduct regular reviews with Customer and internal teams/vendors as applicable
• Possess extensive knowledge on ITSM Tool Set (ServiceNow)
• Manage Reporting and MIS
• Coordinate and manage OEM Vendors
• Handle Asset Inventory/ITSM Tool/AMDB Implementation/Inventory report
• Ability to work in a Matrix managed environment
• Fluent in the local language
• Flexibility with respect to time – client deliverables need to be met with a Can-do attitude
• Ownership and Drive, Ability to make difficult decisions, Multi –Tasking, Ability to Prioritize, Working Under Pressure, Impartial – Working on behalf of Clients

Technical Skills:

• Possess a basic understanding of End User IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphones, and industry-wide OS and applications
• Possess a basic understanding of IT Infrastructure in a Corporate Environment – server/Network/Database
• Capable of developing new joiner and Leaver process as per the Client needs
• Ability to conduct Demand and Forecast analysis and understand key Business needs/suggestions
• Possess Asset Procurement Process/Budget Tracking/Asset Delivery Tracking/Provision process/Asset Audit/Periodic Reporting skills
• Ability to track and remediate missing Assets and its reconciliation
• Ability to manage Accessories or Peripherals procurement and deployment process & tracking

Minimum Qualification and Experience:

• 7-9 years EUC/FSO experience, with at least 7 years in an Asset management & procurement role
• ITIL professional will be preferred
• Good knowledge on ITSM tool Sets, AMDB/CMDB configurations, and implementation

If you are not willing to risk the unusual, you will have to settle for the ordinary.

We respect the people who're ready to be uncomfortable performing with their will for their own.

-tpro

HIRING HIRING HIRING!!!

Freelancer IT professionals required for multiple profiles.

On-site jobs

For more details contact on below contacts :
(C) +49 1573 4993566 (Germany) | +91 9999779348 (India) | +1 3073092279 (USA)
(E) [email protected]

Apply online : https://g-tpro.com/engineer-onboarding-1

DISCLAIMER: WE DO NOT SPONSOR ANY VISA

About us:
G-Tech Pro is an IT technical service provider focused on providing on-demand and well-managed IT support services; Our highly specialized, technical, and skilled team of engineers is available 24/7 to visit the client site and fix issues. We provide unlimited on-site user support with a team of dedicated and experienced engineers offering professional advice and services.
We are a global IT support provider, supplying services on HP, IBM, DEL, CISCO, FUJITSU, NETAPP, EMC, Oracle/Sun, Hitachi, etc. Our services include maintenance support, IMAC, competent hands support on desktop servers, storage, tape libraries, site surveys, etc. Our headquarters are in London, United Kingdom.

-tpro

G-Tech Pro We make technology accessible!

HIRING HIRING HIRING!!!

We're looking for an IT professional for multiple profiles

For more details contact on below contacts :
(C) +49 1573 4993566 (Germany) | +91 9999779348 (India) | +1 3073092279 (USA)
(E) [email protected]

Apply online : https://g-tpro.com/engineer-onboarding-1

DISCLAIMER: WE DO NOT SPONSOR ANY VISA

-tpro

G-Tech Pro We make technology accessible!