CCP

Location: Aylesbury, Buckinghamshire
Salary: £30000 to £35000 per annum
Sector: Call Centre & Customer Service

Are you a supportive contact centre Team Leader with experience working in retentions and/or sales?

We are working with our longstanding client, a market-leading insurance provider with its recruitment of a Specialist Team Leader to lead their retentions team. You will report to the Sales and Retention Manager and lead a team of 10 specialist retention agents who take calls from customers who either want to cancel or change their policy or have a low level grievance which customer service can't resolve.

Culturally, the team has a blend of longer tenure staff as ..

Sales and Retentions Team Leader

Location: Bristol, Bristol
Salary: £24000 to £25500 per annum Benefits: Hybrid Working, Increasing Annual Leave, Birthday Off, Enhanced Maternity/Paternity, Health and Wellness Program, and more...
Sector: Call Centre & Customer Service

Are you a customer centric individual who thrives to deliver high quality and efficient customer service?
Are you keen to work with an ambitious and forward-thinking company dealing with and managing key accounts?

CCP are delighted to be exclusively supporting a fantastic courier service as they look to expand their Customer Service Strategic Support team within their contact centre in Bristol. You will undertake the management of complex client accounts and provide an exemplary level..

Customer Service and Support Advisor

Location: Purleigh, Essex
Salary: £32000 to £35000 per annum Benefits: Increasing Holiday With Service, Pension, Life Insurance, Monthly Prize Draw, Health Benefits, Social Events, Free Turkey At Christmas!
Sector: Admin & Secretarial

Are you an experienced Personal Assistant looking for a new challenge within a family run environment?
Are you able to proactively support the Heads of two busy departments to optimise their time and maximise efficiency?

CCP are supporting an established, award-winning construction business with the appointment of an experienced PA to join their team as soon as possible. The successful PA will work alongside the Heads of the organisations’ two busiest divisions, Civil & Housing and Co..

Personal Assistant

Location: London, Greater London
Salary: £28000 to £30000 per annum
Sector: Call Centre & Customer Service

We're delighted to be exclusively supporting a fantastic business as they look to find three new Customer Experience & Complaints Executives (6-month FTC) to join their growing customer support function. This role will be responsible for responding to complaints in a B2B and B2C environment, through telephony, emails and Trustpilot. This role is fully remote, with all required IT equipment being provided.

Are you an experienced complaints handler looking for an exciting challenge? Do you thrive resolving and reducing complaint cases while delivering a great customer experien..

Complaints Executive