Exec x AI

Can an AI agent replace the next person you’re about to hire?

Shopify’s CEO thinks you should prove it can’t—before requesting new headcount.

Here’s the problem: AI agents fail. Culture clashes. Systems break. And your fallback plan can’t be “try a different agent.”

We’ve written a new piece on where AI can really replace roles—and where it absolutely shouldn’t.

Includes a blunt framework every HR and finance lead should see.

Read the full post here → https://open.substack.com/pub/sailwithus/p/the-desk-is-empty-the-agents-online?r=la358&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true

The Desk is Empty. The Agent's Online Before you replace a human with an AI agent, ask this one question.