One Manchester
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We own and manage over 12,000 homes in central, South, and East Manchester. This account is monitored between 9am-5pm Monday to Friday.
18/03/2026
Last week, a group of customers joined us for a feedback session focused on improving how we share information about our gas services.
They told us about:
✉️ Their experiences of receiving gas updates
📝 Ideas to make our messages clearer, simpler and more useful
🗣️ Feedback they’d like us to share with Ashley & McDonough representatives and our One Manchester team
Your voice genuinely helps shape how we work and improve our services.
If you’d like to share your thoughts and get involved, there are plenty of ways to take part – find an option that suits you here ➡️ https://bit.ly/4bLBvSi
15/03/2026
Need to book a repair, pay your rent or get in touch with your Neighbourhood Officer?
Our One Manchester customer portal makes it easy to access our services online, whenever it suits you. You can manage your tenancy, report repairs and find the support you need – all in one place.
If you haven’t signed up yet, it only takes a few minutes to get started.
Register for our customer portal today 🔗 https://bit.ly/4s8CDVZ
So, what is rightsizing and what could it mean for you? 🤔
Check out the video below to hear from our Head of Neighbourhoods about how we can support you to move to a home that better suits your needs 🏠
Rightsizing can offer you:
⭐ Free home removal – we'll arrange and cover the cost of your move
⭐ Personal support from a dedicated Rightsizing Officer who will guide you every step of the way
⭐ A £2,500 cash payment once you've moved
Interested? Looking for more information? Fill in our referral form using our website – a friendly Rightsizing Officer from Manchester City Council will be in touch to discuss what the right option could be for you 🔗 https://bit.ly/4sywulv
Ever thought about what rightsizing could offer you? Take a look below to find out why our scheme could be the right fit ⬇️
Rightsizing is about moving from a larger home into a smaller, more manageable one that better fits your needs. Many people choose to rightsize because they want:
🏠 A home that’s easier to maintain
👭 To live closer to family, friends, or support networks
💵 Lower household costs, including reduced bills and no bedroom tax
Interested?
💻 Find out more and fill in our referral form on our webpage: https://bit.ly/4snq74s
✉️ Email our Allocations team: [email protected]
🏠 Get in touch with your Neighbourhood Officer: https://bit.ly/4rT0EAa
📞 Call us on 0330 355 1000
Click here to claim your Sponsored Listing.
Contact the organisation
Telephone
Website
Address
Manchester
Opening Hours
| Monday | 8am - 5:30pm |
| Tuesday | 8am - 5:30pm |
| Wednesday | 8am - 5:30pm |
| Thursday | 8am - 5:30pm |
| Friday | 8am - 5:30pm |
