Citizens Advice Middlesbrough

🔎 Know someone who’s currently out of work and looking for a fresh start?

Becoming an Adviser with Citizens Advice Middlesbrough could be the perfect opportunity to build skills, boost confidence, and make a real difference in people’s lives.

This role offers:
✅ Valuable experience in advice, communication, and problem-solving
✅ A chance to support people facing challenges
✅ Involvement in national research and campaigns that drive change
✅ Full, accredited training—no previous experience needed!

It’s a great stepping stone for anyone looking to re-enter the workforce, explore a new path, or simply do something meaningful with their time.

📩 Know someone who’d benefit from this?
Share this post and encourage them to email [email protected] to find out more!

Council tax is a system of local taxation collected by local councils - it’s a tax on domestic property.

Usually the person living in a property will be liable to pay council tax.

Check our website to read more ⤵️

Check how council tax works and if you have to pay Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property.

💼 Your employer has to offer a workplace pension scheme by law.

They have to automatically enrol anyone who’s eligible - this is called automatic enrolment.

We can help you understand ⤵️
https://bit.ly/3Url8B7

Did you know there are different schemes to help you pay for childcare?
These will only pay for ‘approved childcare’.

✔️ You might also be able to get more help if you get any benefits.

Find out more ⤵️

Get help with costs if you have a child or you’re pregnant Check what help you can get with the cost of living. This might include extra benefits and grants, free childcare, help with school costs and the Healthy Start scheme.

Happening this Saturday!

Free community BBQ 😊❤️

‘Open to offers’ on all pre-loved toys, bric a brac, electricals and household items until the 1st September.

Our ‘open to offers’ sale was very much appreciated and as requested by many we are doing it again!
‘Open to offers’ on all pre-loved toys, bric a brac, electricals and household items until the 1st September.
This applies in both of our hubs:
⭐ 67 Newport Road, Middlesbrough, TS1 1LA open Fridays and Saturdays 9.30 to 2.30pm.
⭐ Southbank, opposite the big ASDA, TS6 6AN open mon, wed and Fri 9.30 to 2.30 or Tues and Thurs until 5pm. Kids meals are still £1 at Southbank throughout the holidays with a free drink and sweet treat.
- Adults clothing remains at 50p per item and kids clothes 25p an item.
- Both hubs have school uniforms free to take outside
- Both hubs have washing machine, dryer and shower facilities 😊❤️

👨👩👧👦 Do you know someone who loves helping others and making a difference?
They could be a perfect fit for the Adviser role at Citizens Advice Middlesbrough!

We’re looking for caring, open-minded people to join our team—no special qualifications needed. Just the ability to listen, work well with others, and a desire to support those in need.

💬 Advisers help people by:
Giving advice over the phone, by email, or in person
Explaining options and helping with forms, letters, and calls
Referring to other services when needed
Spotting patterns to help prevent future problems

📚 Full training is provided, and we’ll support them every step of the way.

If someone in your family is looking for a rewarding role where they can grow and make a real impact, encourage them to apply!

💙 Let’s build a stronger community together.

Email [email protected] today.

Your Universal Credit payments might be reduced if you’ve:
➡️ Earned more from work
➡️ Been overpaid on your benefits
➡️ Been sanctioned

We can help you understand what this means for you and what steps you might be able to take.

🔗 Find out more on our website

If your Universal Credit is reduced or stopped Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes.

Many people look for meaningful ways to stay active and give back after retirement—and becoming an Adviser with Citizens Advice Middlesbrough is a fantastic way to do just that.

In this role, they’ll:
✅ Support people facing challenges
✅ Offer advice by phone, email or in person
✅ Help with forms, letters, and practical steps
✅ Contribute to research and campaigns that drive real change

No previous experience is needed—just empathy, good listening skills, and a desire to help. We provide full training and ongoing support.

💙 It’s a rewarding way to stay connected, use life experience to help others, and be part of a supportive team.

📩 Know someone who’d be perfect for this?
Encourage them to email [email protected] (or you could email us on their behalf) to find out more!

You have the right to take time off work in certain circumstances - these are called 'statutory rights'.

This time off might be paid leave or unpaid leave.

Check your work rights ⤵️
https://bit.ly/455NZQb

🏠 Are you sharing a home and renting with other people?
It’s important you know what type of tenancy you have - this can affect your rights and responsibilities.

Here’s what you need to know ⤵️
https://bit.ly/3Us0jVY

💳 Facing issues paying your credit card?

There’s things you can do to improve your situation.

Our advice can help you ⤵️

If you’re struggling to pay your credit card Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have.