GWR

GWR

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We are GWR. Here to help between 06:00 and 23:00 Monday to Friday, and 07:00 and 23:00 at weekends. Your Train adventures start here! We're here to help.

07/10/2026

☀️Hot weather update - 10/11/12 July ☀️

Temperatures are set to stay high this weekend, but we're working with Network Rail to ensure the vast majority of services run. Travel as normal and check your journey before you set out at www.gwr.com/check

There will be minor service changes in the Thames Valley during the hottest parts of the day affecting trains for Slough, Maidenhead and Twyford.

Services from Paddington to Didcot/Newbury will terminate at Reading, where customers can change for a connecting train. Direct trains to Oxford will be reduced.

If your booked train is cancelled, you may use your ticket to travel on the 2 services directly before, or the 2 services directly after at no extra cost.

If you're taking the train this weekend;

➡️Check before you travel
➡️Allow extra time
➡️Bring water with you
➡️Do not board the train if you feel unwell

07/09/2026

🌞Hot weather travel update 🌞

It's going to get warmer this week, but we're expecting the impact on our services to be minimal and are advising customers to travel as normal.

Temperatures are currently forecast to be lower than during June's heatwave, but we are working with to keep a close eye on things and will let you know if our advice changes.

✅Please travel as normal, and check before you travel at gwr.com/check

✅During hot weather, always carry water

✅Allow extra time for your journey

✅Do not travel if you feel unwell, and alert a member of GWR staff

There will be some minor tweaks to local services in the Thames Valley and between Paddington and Didcot/Newbury, particularly at the hottest point in the day. Timetables will not be updated until the morning of travel so please check as close to your journey time as possible.

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Telephone

Address


Milford House, 1 Milford Street
Milford, CT
SN11HL

Opening Hours

Monday 6am - 11pm
Tuesday 6am - 11pm
Wednesday 6am - 11pm
Thursday 6am - 11pm
Friday 6am - 11pm
Saturday 7am - 11pm
Sunday 7am - 11pm