Verminater PEST Control

CAN YOU GUESSE WHY?

Over the last few weeks wasp nest treatments have given way to more calls for rats, mice and a number of calls for squirrels.
Of these three rodents, the squirrel is the one who can cause more damage in a loft then the other two.
Yet in every single infestation of squirrels we have dealt with over the last few weeks, as this photograph shows, they have gained access in to the loft because trees have been allowed to grow to close to the roof.
Many customers locally especially on the new Warndon estate are caught in a vicious cycle because the trees causing the infestation do not belong to them.
Trees and the branches of trees need to be kept at least 3 meters from a roof in order to prevent squirrels using them to gain access to the roof.

CUSTOMER COMPLAINT!!!

This weekend we received a complaint from a very upset and clearly an angry man.
He had a wasp nest treated 2 weeks ago and phoned up to complain that his house was filling up with dopy wasps and that his wife had been stung when a wasp got stuck in her hair.
After he had vented his anger at having paid a large sum of money and still had a problem, I finally got to ask him "who are you and where do you live?".
Once he had calmed down enough to speak to civilly, turns out he was not one of my customers at all.
We know this because of what he had said so we explained to him why we know it was not me who had treated his nest; first off we do not charge customers £160 to treat a wasp nest. Secondly our phone log shows he did ring us on the 13th of this month and that his call had been diverted to the answerphone service but no message had been left and thirdly his address was not on our database for a treatment of any kind ever.......
Finally he realized that it was another company who had been and treated the nest.
We did offer to call round and take a look at the problem for him for free but he declined our offer and said he would get back in touch with the company he had used and if he got no help from them he would give us a call and take us up on our generous offer.
The problem for customers who do not like leaving a message on answerphones is that there are companies out there waiting for them to call and because they do not work locally or live locally they will hit you hard in the pocket because it will not affect them like it would a local company.
So be warned, not every company that advertise as being local are.