Dataplex SA
We are a long-standing strategic partner to large and mid-size enterprises and organizations of the public and the private sector.
16/02/2023
Dataplex's growth strategy is aligned with the UN Sustainable Development Goals, with continuous improvements in all processes.
Dataplex team wishes you a joyous and prosperous new year!
27/12/2022
Our Network Operation Center supports our customers' infrastructures, ensuring the uninterrupted and secure operation of their network infrastructures.
Dataplex engineers hold numerous certifications, which significantly contribute to the continuous improvement of the services provided.
Today we have a comprehensive CRM that tracks customer requests and engineers manage the requests, based on our customer service strategy.
This approach is based on KPIs that emerge from the examination of our customers' and workers' needs. A help desk KPI, also known as a service desk KPI, is a performance metric focused on our company's customer support and service operations.
These KPIs cover critical data that directly affect customers, such as first response times, problem resolution rates, and satisfaction levels.
Best wishes for a joyous Christmas filled with love, happiness and prosperity!
20/12/2022
Our clients come from a variety of industries; thus, their needs necessitate a variety of . Each project has a unique timeline for completion that is determined by the infrastructure, client requirements, and technological advancements.
Due to this, schedules are a crucial tool for keeping track of infrastructure and new needs. Take a look at the development of various solutions that address and in the timeline of a project from the shipping industry.
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Address
Leoforos Amarousiou 14, Neo Iraklio
Athens
14122
Opening Hours
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |