AFMS - Andersen - 36th Medical Group

36 MDG’s Appointment Line is experiencing issues with dropped calls.

You can use the MHS GENESIS Patient Portal to accomplish many health care tasks, including booking and managing appointments (see attached flyer for instructional videos).

https://my.mhsgenesis.health.mil/

You can also use your Patient Portal to message your Primary Care Team about routine care or just ask general questions.

When using the Patient Portal to send messages to your Primary Care Team:
- Active duty service members select ‘Andersen Operational Medicine Clinic’
- Everyone else select ‘Andersen Family Medicine Clinic’

You can still reach us by phone at the following numbers:
- Bioenvironmental Engineering (Fit Tests): 671-366-7166
- Case Management: 671-366-7561
- Dental: 671-366-6750
- Flight Medicine & BOMC: 671-362-5260

Additional phone numbers can be found at: https://andersen.tricare.mil/

The 36 MDG will be open for acute care only on Friday, Saturday, and Monday.

Friday: 0800-1200
Saturday: 1000-1200
Sunday: CLOSED
Monday: 0800-1200

Provider care teams will attempt to contact patients with previously scheduled appointments to reschedule.

We anticipate returning to regular clinic hours and seeing scheduled appointments on Tuesday.

As always, if you have a medical emergency, call 911 or go to the nearest Emergency Room.

The 36 MDG will be open for acute care only on Friday, Saturday, and Monday.

Friday: 0800-1200
Saturday: 1000-1200
Sunday: CLOSED
Monday: 0800-1200

Provider care teams will attempt to contact patients with previously scheduled appointments to reschedule.

We anticipate returning to regular clinic hours and seeing scheduled appointments on Tuesday.

As always, if you have a medical emergency, call 911 or go to the nearest Emergency Room.