Design Skillnet

ℹ️ Information Session 🟩 Professional Certificate in Service Design

🟡 The Professional Certificate in Service Design is back!

Service Design is a vital skillset for addressing the challenges of today’s experience economy.

🚀 Service designers are uniquely equipped to develop innovative solutions to complex systemic and societal issues; crafting experiences that respond to the diverse needs of multiple users and stakeholders and transforming industries in the process.

Co-created with (CFA) at the National College of Art & Design (), this six-week blended programme equips you with the core principles, methods and tools of service design to help you excel in your future career.

🗓 Starts March 20th.

Through the lenses of People, Data and Systems, the certificate:

🔎 Explores the factors that determine the usability and effectiveness of designed services

⚙️📚 Combines theory with hands-on practice, including:

🟣 Fundamental principles, methods, skills and theories of service design

🟣 Professional practice — historical, cultural, theoretical and industry contexts

🟣 Practical methodologies for professional development, presentation and documentation

⏩ Expand your impact beyond products and visuals into meaningful system-level change and future-proof your skills with service-led, human-centred design.

📆 Join our FREE Information Session
with Programme Lead Jennifer Groarke

🗓 Thursday 19th Feb
⏰ 1–2pm

🖱️ Register via Zoom — link in bio 👆🏻

💸 Subsidies available for members of:

Every time a customer interacts with you, they're deciding whether to come back, refer or replace you.

With a five star customer experience (CX) you don’t only keep clients happy, you:

✅️ Build your reputation
✅️ Create loyalty and advocacy (hello free word of mouth marketing)
✅️ Drive repeat work and revenue

🎯 Turn your client experience into a growth strategy.

This industry-led workshop covers how to:
• Manage and exceed client expectations
• Spot warning signs, handle difficult moments and pushbacks
• Apply recovery strategies when service delivery goes off track
• Build trust, satisfaction and long-term client relationships
• Lead teams and collaborators to deliver consistent service excellence
• Turn satisfied clients into loyal ambassadors for your work

Join us this Thurs
🗓 Feb 12th 10am-1pm
🔗 Tickets via the link in bio

Subsidies available for IDI, 100 Archive, ICAD, IAPI and Interiors Association members.

ℹ️ Info session 📢 

Build your Career in UX! Find guidance from UX Experts from HubSpot, Workday, Pfizer, Workhuman, Friday, Vhi Healthcare and more

🌳 Join the .Tree Mentorship Programme - a career development initiative designed to elevate your UX skills and kickstart your professional journey in UX Design. 🚀

🎓 The 4-month program is project-based, providing hands-on experience on real-world projects under the mentorship of industry professionals.

📈 How it helps you to build your career:

✔Enhance your UX skills: Research, Interaction Design, and Prototyping.

✔Gain insights into UX workplace culture

✔Develop professional and soft skills: Communication, Collaboration, Leadership

Ready to blossom in your UX career? 🌿

Discover how the UX Tree Mentorship Programme can pave the way for your success! 

ℹ️ Join our info session tomorrow at 12pm

📅 Starts Feb 9th 2026

Subsidised rates available for members of through .

🔗 Link in Bio ☝️

"I can now bring sustainability thinking into conversations from the start — not as an after-thought.”

🌍♻️ In this Q&A, Barbara Monahan, Founder of designdublin and Certified BrandArchitect, shares how the Certificate in Design for Sustainability and Circular Economies transformed her design process and client conversations.

From evolving her processes to feeling more confident delivering real, sustainable impact, Barbara explains how the programme helped her embed sustainability into every project.

👉 Read the full Q&A + learn more about the certificate 🔗 Link in bio

Develop regenerative, circular and sustainable design practices that drive real impact and future-proof your practice a university-accredited Level 9 Special Purpose Award Certificate in Design for Sustainability and Circular Economies.

🎓 Delivered by LSAD @ TUS, in partnership with

🚨Application deadline Jan 30th.
ℹ️ Final Info session at 12pm

🔗Link in bio

💸 33% fee subsidy available for members of