Webio

That's a wrap on the Spring Credit & Collections Think Tank! Another brilliant event full of insights, conversations, and practical ideas for the future of collections. Big thanks to the Credit Connect team for bringing together so many industry voices and perspectives. The agenda was packed—and it delivered. 👏

A nice bonus: we even spotted a familiar face in the crowd—great to see johnson, one of our former colleagues, catching up with the Webio crew! Thanks to Andy Turner for flying the Webio flag today. Looking forward to hearing the takeaways from the sessions.

AI Co-Pilots: From Code Reviews to Customer Conversations. Our CSO, Paul Sweeney, was featured in the Business Post's Connected Magazine, sharing his take on the rise of AI-powered assistants—from helping developers validate code to empowering customer service agents in high-pressure industries like credit and collections.

At Webio, we’re seeing first-hand how AI co-pilots are transforming agent workflows, enabling faster responses, clearer intent recognition, and better customer outcomes. As Paul put it, “Using AI tools for development means doing a lot more than copy and pasting from a chatbot.” It’s about real-world impact—on code, on conversations, and on the teams behind them.