Best Practice

“Every day is a school day.” 💡
That’s how one SPARK participant summed up their experience — and it couldn’t be more true.
From front desk to back office, medical receptionists and secretaries are sharing powerful reflections on learning, teamwork, and pride in their roles.

Every Day Is a School Day: Reflections from the Frontline Discover why continuous professional development (CPD) for medical receptionists and secretaries matters. Real feedback from SPARK Programme participants shows how ongoing learning supports safer, stronger healthcare teams.

Such a wonderful experience to host 4 MBA Students from University of Notre Dame as part of Grow Irish.
Some wonderful insights gained. Thank you to Mayor of Galway Cllr Peter Keane for hosting a lovely reception on Monday evening in Galway City Council.