Hi Auto

Bring your hardest drive-thru question to NRA this weekend.

Parrish Chapman, our EVP of Sales, will be on the floor in Chicago Friday and Saturday.

Block time with him on site to talk drive-thru AI order taking at scale:
https://eu1.hubs.ly/H0vl84X0

Drive-thru AI has focused on one question for years: can AI take an order? We proved it can. 93%+ completion AND 96% accuracy across ~1,000 stores.

But there's a part of the drive-thru nobody has been watching: the pickup window.

That's where a friendly greeting turns a transaction into a return visit. Where order accuracy is confirmed or corrected. Where up to 70% of QSR revenue passes through every day.

And until now, operators had no way to see what was happening there.
Introducing Window Intelligence, a new capability that brings AI-powered analysis to the pickup window for the first time.

Because our AI already knows what each guest ordered, it arrives at the window with full context. That's what makes it possible to detect a void that doesn't match a conversation, measure service quality in real time, and trace an order correction back to its source.

What operators get: → Friendliness scoring at the window → Real-time fraud detection → Window time analysis by stage → Order accuracy measurement before the guest drives away

The speaker has been digitized. Now the window is too.

Read the full story 👉

Hi Auto Launches Window Intelligence for QSR Drive-Thrus Hi Auto's Window Intelligence brings AI analysis to the drive-thru pickup window, giving QSR operators real-time visibility into every guest interaction.

There's a difference between reading about AI order taking and hearing it handle a real order.

The numbers tell part of the story. 93%+ completion, 96% accuracy, ~1,000 stores, 100M orders/year. But when you actually hear the AI take a complex order, handle a substitution, and upsell a combo without missing a beat, it clicks differently.

Booth #129. April 19-22. Phoenix.
Come hear it in action 💙

We're also announcing something new at RLC. Details coming next week.