Re:Tech Innovation Hub

Circeus has acquired Dondy, bringing one of the fastest-growing AI-powered conversational commerce platforms into its Shop Circle division. Big congratulations to Tamir Or, Or Schreiber, Inbal Katz, and the entire Dondy team on this exciting milestone! 🎉🚀

In just two years, Dondy has grown from a bootstrapped startup into a platform supporting 70,000+ businesses worldwide, processing over $100 million in annual merchant orders, and handling more than 1 million customer conversations each year.

Even more impressive, 70% of customer conversations for merchants using Dondy's AI agents are now handled and resolved end to end by AI, highlighting how conversational AI is evolving from customer support into a true revenue driver.

With Circeus' backing, Dondy is well positioned to accelerate its vision of autonomous AI agents that drive sales, recover abandoned carts, resolve returns, and power commerce across WhatsApp, Instagram, Facebook, and beyond.

Congratulations again to the Dondy team, and everyone at Circeus on this exciting next chapter. We can't wait to see what's next. 👏

🔗 Read more, link in comments.

Technology succeeds when it fits naturally into the way people already shop.

In this conversation, Instacart Chief Commercial Officer Ryan Hamburger joins our very own Yael KochmanYael Kochman to discuss how Instacart is evolving from a delivery platform into a digital operating system for grocery retail, bringing together AI, software, and in store technology to improve the experience for shoppers and retailers alike.

“Consumers know the shopping cart. You cannot make it a complicated experience. Otherwise, they will abandon it.” sums it up nicely on RETHINK Retail.

The conversation explores how AI is helping solve everyday challenges across the store:
☑️ Budgeting in real time
☑️ Finding products more easily
☑️ Managing shopping lists with less effort
☑️ Improving inventory visibility for retailers

A key theme throughout the discussion is that successful retail technology feels intuitive. The strongest solutions build on familiar shopping behaviors while making the experience more connected, more efficient, and easier for everyone involved.

🎧 Listen to the full podcast, link in comments. 👇