Fit Formula

We are hiring - Front office manager

Email to [email protected] if you are interested!

Job Description:

Enthusiastically greets each members and guests.

Primary focus on Sales - covert walkin and phone / social media enquiries to members.

Provides security and control to the front door and retail area of the facility.

Personally checks each member into the gym using the proper check-in procedures.

Monitor check-ins to identify delinquent accounts.

Register all guests into the gym using proper registration procedures.

Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.

Addresses caller's requests and/or takes appropriate messages noting caller's name.

Registers all telephone inquiries in the CRM.

Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.

Responds immediately to member requests, inquiries and concerns.

Maintain neat appearance and be more presentable.

Processes retail and concession sales.

Attends all staff meetings as directed.

Cleans and maintains the front desk area according to Company standards.

Follow proper opening and closing procedures.

Logs all maintenance concerns that are reported.

Follows and reports any safety concerns.

Notifies management of gym incidents that requires incident reports.

Works when scheduled and adheres to company attendance policies.

Performs other reasonable work assignments as directed by the management.

Qualifications & Requirements

Graduate or equivalent required.

Excellent customer service skills are required.

Ability to communicate effectively with both staff and members.

Ability to communicate effectively verbally, non-verbally and in writing is required

Understanding of basic accounting principles is required.

Understanding of basic cash processing procedures is required.

Functional computer skills are required.

Ability to multi-task.

Must be able to work a flexible work schedule to include holidays and weekends.

Salary : 20k Monthly + Attractive Incentives

Blindfold Offer - Hurry up !

Get ready to welcome 2022

Enthusiastically greets each members and guests.

Provides security and control to the front door and retail area of the facility.

Personally checks each member into the gym using the proper check-in procedures.

Monitor check-ins to identify delinquent accounts.

Register all guests into the gym using proper registration procedures.

Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.

Addresses caller's requests and/or takes appropriate messages noting caller's name.

Registers all telephone inquiries in the CRM.

Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.

Responds immediately to member requests, inquiries and concerns.

Maintain neat appearance and be more presentable.

Processes retail and concession sales.

Attends all staff meetings as directed.

Cleans and maintains the front desk area according to Company standards.

Follow proper opening and closing procedures.

Logs all maintenance concerns that are reported.

Follows and reports any safety concerns.

Notifies management of gym incidents that requires incident reports.

Works when scheduled and adheres to company attendance policies.

Performs other reasonable work assignments as directed by the management.

Qualifications & Requirements

Graduate or equivalent required.

Excellent customer service skills are required.

Ability to communicate effectively with both staff and members.

Ability to communicate effectively verbally, non-verbally and in writing is required

Understanding of basic accounting principles is required.

Understanding of basic cash processing procedures is required.

Functional computer skills are required.

Ability to multi-task.

Must be able to work a flexible work schedule to include holidays and weekends.