HR Simran

We are looking out customer care (backend staff) for handling retail customer queries & grievances.

Ensure action upon customer queries/ complaints & with proper resolution.
Take ownership on customer issues end to end.
Ensure response to customer queries within timeline.
Work closely with various functional teams and ensure quick resolution to customer queries \ complaints.
Ensure action on Escalations via mails/social media, reviews, app support etc.
Take customer feedback on query resolution and improve the overall process
Preparing MIS for ongoing issues/complaints raised by customers/internal teams.

Yes BANK CCE, Documents Verification/collection executive required
Fresher and experienced both can apply,
same day interview and joining process,
FOR ALL DELHI AND NCR
Delhi,
Good Salary 10th pass 12th pass Candidates apply
hindi speaking
Responsibilities and Duties
Collect and ensure all documents are correct
Conduct initial level of verification
Ensure all documents are collected
Required Experience, Skills and hu
Qualifications