Jamia Polytechnic Alumni Association

जामिया मिलिया इस्लामिया स्कूल एंट्रेंस फॉर्म 2021-22 के लिए ऑनलाइन कल यानि 5-5-2021 से शुरू हो जाएगा/

Delta Electronics India Pvt Ltd is hiring for below mentioned post. Please send your resume on [email protected]

Company- Shree Infosoft pvt ltd
URL of the Company- http://shreepartners.com/
send resume on [email protected]
Profile- Global IT Lead Analyst
Exp -2-7 Yrs
Location :Gurgaon
should be join within 1 month
Job description:-

1) Well versed with IT Service Desk in a captive / outsourcing environment
2) Well versed with handling customers over voice, chat and email
3) Good in Customer service management
4) Well versed with Ring Central
5) Should have Reporting capabilities
6) Understanding of ITSM framework (preferred)
7) Experience in Service Desk environment (preferred)
Mandatory Skills Needed
1) 2-3 + years experience in working over CRM tools Remedy.
2) Should have knowledge on Desktop, laptop troubleshooting
3) File/folder permission in windows server
4) Basic knowledge of network (private/public IPs)
5) Well versed with MS office, Adobe, remote installations, VPN, AD account creation.
6) Basic knowledge of skype for business, Share-point, OneDrive,
7) Should know client side troubleshooting on O365 login issues, local outlook client connectivity issues,
8) Knowledge on yammer (not mandatory)
9) Basic phone support or remote login troubleshooting and triage/escalation to onsite support.
10) Excellent written and spoken communication skills

Jamia Millia Islamia Entrance Dates for session 2020-21

Hii frnds.. This page is for Jamia Polytechnic Alumni. The main purpose of this page is to help our juniors by providing them notes, projects & new ideas. if someone can provide any references for jobs kindly message us so that we can post on our wall..