SS JOB Solution

CALL HR 7840841192

Responsibilities
• Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation

Requirements
• Strong communications skills
• Ability to listen and problem-solve
• Strong interpersonal skills
• Ability to perform under pressure
• Basic computer skills
• A bachelor's degree