twimbit

Release - 7

Report: Loyalty Programs: Are they worth the investment?

Average success rates of loyalty programs indicate that 60-70% of members drop out within the first year. Success rates like these indicate that companies often prioritise acquiring new customers over retaining existing ones. But instead of just being a box to tick, could loyalty programs be turned into a weapon for customer retention?

This report unpicks the common challenges faced in designing a loyalty program, and its' effects on customer behaviour. Alongside challenges, we also explore possible improvements and solutions to designing effective loyalty programs, such as rewards personalization through customer data usage, establishing systems for timely customer communications, and designing user-friendly systems.

Discover loyalty programs, types, success rates, consumer preferences, and improvement strategies. Read the report for actionable insights! Click here: https://lnkd.in/dvX2Pc3F

Release - 5

Report: The state of APAC telcos 2023

Key takeaways from the Asia Pacific State of Telco 2023 analysis of 39 telcos across Asia Pacific :

- All time high growth of 6.7%, up from 6.4 percent in 2021
- Non connectivity revenues grow from 18.4% of total to 20.2% of total
- Indian telcos race with impressive growth both in revenues and EBITDA
- IOH delivers an impressive merger, sets the tone for the two to follow in 2022, Celcom+Digi and True+DTAC
- Enterprise business maintains strong growth momentum, now accounts for 20 percent of total revenues for telcos
- Private 5G is becoming the new growth driver for industry 4.0 projects

Read our full report for key insights here: https://twimbit.com/insights/the-state-of-apac-telcos-2023