BookeeX - A cloud base PMS Solution

A hotel booking engine is an application on hotel websites and social media pages to capture and process direct online reservations. Check out our latest Booking Engine with All useful features

FEEDBACK AND SENTIMENT ANALYSIS :

Customer feedback can come from many different channels. Whether it's NPS or CSAT survey scores, social media comments, or data logs from email, live chat and phone customer service.

The most powerful customer feedback is qualitative. For example, free text fields in customer feedback surveys or chat logs from customer support conversations. However, at scale, qualitative feedback is hard to measure. You'll need a robust data tagging methodology, lots of time, and an objective eye.

A handful of interviews are second best to high volumes of feedback data. When it comes to serious business decision-making, small sample sizes lack statistical significance and create uncertainty. To turn qualitative data into something actionable, it needs to be quantified at a significant scale.

In Bookeex we have partnered with a few global leaders who have robust solutions for Feedback and Sentiment analysis . Twitter, Facebook and Instagram are a minefield. Customer's love to vent on these channels and it can be damaging to your brand if not dealt with quickly. But, they're an excellent channel to collect feedback from. If you customers are already talking about you, you can collect and tag those comments yourself. If not, consider setting up a customer group to encourage your customers to discuss your product.

We partner with BIRDANALYTIC ,Hootsuite ,Google Analytic for better analysis of customer sentiment and feedback for hotels .This actionable insight helps hoteliers to take better action .

For More Information contact [email protected] or you can visit our website i.e. www.bookeex.com

HOTEL ASSET MANAGEMENT

Hotel asset management is a critical task if there is no proper system available . Bookeex provides fixed asset management and tracking with depreciation, asset allocation and movement tracking solutions , Below are a few definitions of our features under Asset management .

Asset Master :
All the transactions related to an Asset like purchasing, sales, depreciation, scrapping, movement or maintenance will be managed against the Asset master.

Asset Maintenance :
Bookeex provides features to track the details of individual maintenance/calibration of various assets.

Asset Movement :
You can track the location of an asset or to whom it is issued or whenever it is moved from one location to another.

Purchasing an Asset :
You can follow the default purchase cycle after ensuring the the appropriate asset category exists

Asset Depreciation :
The system automatically creates a schedule for depreciation based on depreciation method and other related inputs in the Asset record.

For More Information contact [email protected] or you can visit our website i.e. www.bookeex.com