NQCAB

ISO standard gets a quality touch ensuring:

🔹 Harmony with international requirements

🔹 Reduction of risks

🔹 Continual improvement at every step

What is NQCABISO/IEC 20000?

The ISO/IEC 20000 is recognized as the first international standard for service management, which states the requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain, and improve an SMS.
The standard includes two main parts which enable service providers to identify methods to develop the quality of the services they deliver to their clients, both internally and externally whereby,
Part 1 specifies the requirements for developing and implementing a service management system and
Part 2 includes guidance on the application of service management systems within the scope of ISO/IEC 20000-1.