Gate2Quality Consultancy LLP

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Quality TIP # 8 ::

Positive Variance = Actual is greater than planned.
This shows that (a) the requirements were not understood completely (b) resources competence/productivity was not considered fully (c)Proper measures were not taken to contain the defects leading to higher rework effort (d) change in requirements but no re-estimation was done (e) resources productivity was considered but not the variation in productivity

Negative Variance = Actual is lesser than planned
This shows that all the points mentioned above are applicable except point (c)

Both positive and negative variance (above/below the acceptable limit) are bad for the organization. Positive variance means higher effort leading to higher cost and client dissatisfaction, whereas, negative variance means that client has been given more effort than required, this may lead to loosing the client and also loosing on the productive efforts which if known earlier would have been applied on some other task.

Quality TIP # 6 ::
While sending a meeting request always keep three things as part of the request.
AGENDA: What all you are going to discuss in the meeting, mention these as clear points,
OBJECTIVE: What is the objective of discussing the points, and DELIVERABLE: What will be the outcome of the meeting (not the exact results but the result category, e.g clear R&R of the team is a deliverable).
Also always make sure that the timing and venue are clearly mentioned.

Quality TIP # 5 ::
Training form an integral part for growth and improvement of an organization’s biggest asset, it’s people. Training should be identified and given based on the roles and responsibilities that an individual is playing and what growth path is defined for the individual. Metrics analysis, Team leader inputs and requirements as seen by individuals can be used to identify the training need of individuals. Organizations should always have defined methodology to measure training impact and effectiveness, in absence of these most of the training end up as effort lost and dissatisfied trainees.

QUALITY TIP # 2 ::
One of the best methodology to start the METRICS initiative in an organization is GQM, G=Goal, Q=Question, M=Metrics. Define the goals which you want to achieve, then question the processes, sub-processes that will have to be put in place to achieve the goal and then define the measurements and metrics that will be used to check the health of the processes & sub-processes so that the goals are achieved.

Business intelligence (BI) refers to techniques used for identifying, gathering, analyzing and presenting business data. BI is used by organizations to give them a holistic picture related to historical, current and predictive views of business operations.

You can approach us (Gate2Quality Consultancy LLP) for various BI solutions tailored specifically for your need.