Teams

Some pictures. They say a thousand words.

Your facility has a help desk. That help desk is manned by a permanently harried staff – understandably so, because they are absolutely plagued with requests. If you are a hospital, you know exactly what we are talking about. Only you know that life in your hospital is nothing like they show in Grey’s Anatomy. It’s worse. Constant pressure, constant demands. An OT is needed by 5 different people at the same time. Patients need to be moved, OT uptime needs major work. Someone needs to be sent to ICU, cleaning crews need to be sent somewhere… it’s exhausting. It’s like you need a state-of-the-art Air Traffic Control Tower to keep things running; to avoid crashes. Instead, you’ve got a Help Desk.

Well, guess what. We’ve applied Facility ManagIntelligence to one of your most critical operations. The result?

A customizable, easy to install, easy to use solution that enables Help Desk to:
1. Manage SLA as per various hospital areas like OT, Wards, ICU, CCU, etc
2. Determine criticality and prioritize each request
3. Track and monitor live request status
4. Involve and integrate every member of the diverse staff - nurses, doctors, reception personnel, security personnel and others - into a single system
5. Monitor service provider feedback after request closure

Sounds interesting? Let’s talk! Call us on +91 77679 33119 or simply shoot a mail to [email protected]