The Resolution Centre - Jersey

🌟 Build a Cohesive Team with Resolution Skills🌟

Conflict in the workplace can be challenging, but with the right tools, you can turn disagreements into opportunities for growth and collaboration. Our Professional Certificate in Mediation and Mediation Skills—accredited by Queen Margaret University Edinburgh—will help you do just that.

📅 Course Dates: October 21-24, 2025 (Four full days of tuition, one day of facilitated reflective study, and one day of practical assessment.)
📍 Location: Jersey, The Grand Hotel

This 6-day immersive course provides both theory and hands-on practice to help you:

✅ Understand why conflicts escalate and how to manage them effectively.
✅ Develop practical skills to navigate difficult conversations with confidence and empathy.
✅ Gain insight into body language, power dynamics, and communication techniques that de-escalate conflict.
✅ Learn structured mediation approaches to resolve disputes within teams and across departments.
✅ Apply these skills to real-world scenarios—whether it’s a boardroom disagreement or a complex grievance situation.

This certificate is for HR professionals, Teachers, Lawyers, leaders and managers aiming to build a healthier, more collaborative work environment.

Limited places available for this year's course.
📧 Email: [email protected]
📞 Call: +44 (1534) 730234

Invest in your professional growth and help your organization thrive through the power of mediation.