Optimum Banking - Sri Lanka

In certain cases, the customers who had applied for a debt moratorium had been burdened with additional interest payments on loans and leasing companies too were forced the customers to pay their instalments despite a circular issued by CBSL for moratorium. If any of you, have any conflicts please clarify with respective financial institutes. If no proper response received, approach National Movement for Consumer Rights Protection (NMCRP) or CBSL’s Financial Consumer Relations Department

Circular No. 7 of 2021 on Provision of Banking Services during the On-going Quarantine Curfew Period

Accordingly, banks are required to open branches to provide only essential services such as trade financing, treasury operations, clearing activities, salary payments and any other urgent customer requests by adhering to strict health guidelines.

Branches are allowed to be opened on specific days based on specific requirements of customers of each branch.

Optimum Banking - Sri Lanka on LinkedIn: Circular No. 7 of 2021 on Provision Circular No. 7 of 2021 on Provision of Banking Services during the On-going Quarantine Curfew Period Accordingly, banks are required to open branches ...

All branches of main private commercial banks will remain closed from next week due to current travel restrictions.

Central bank is offering some relief to borrowers who are having difficulties in making loan repayments due to a third coronavirus wave.

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