Pulamaliboho Financial Services

Happy Moshoeshoe's Day Basotho Ba Batle.🙂🇱🇸🇱🇸🇱🇸

For more information on our products and services, visit or contact us below. Our Working Hours: Monday 08:00 - 17:00 & Saturdays 08:00 - 11:30

Pulamalibo Financial Services Limited is a Microfinance Institution that is registered as a public company that embraces technology as a means to provide financial products and services to the general public. We offer affordable micro-loans with very competitive interest rates and charges. We are located at Options Building, Pioneer Road Maseru.
For more information, contact us at; 22315521 or 5615 3746
Email: [email protected]

07 January 2022
JOB ADVERTISEMENT
JOB TITLE: COLLECTIONS OFFICER
Pulamaliboho Financial Services is currently searching for a talented intern to join the company in the
above capacity.
PURPOSE OF THE ROLE
The incumbent will be responsible for loans repayments collections, other revenue generated by the
company and keeping proper records of all funds received by the company.
COMPETENCIES
 Strong interpersonal skills
 Persuasion skills
 Administrative skills
 Financial Management
 Customer service skills
 Presentation skills
MINIMUM QUALIFICATIONS AND EXPERIENCE
Diploma in Marketing/Business Management or equivalent qualification.
REMUNERATION
Basic salary commensurate with the terms of the role.

PLEASE NOTE: Interested and suitably qualified candidates should email their applications with CVs,

certified copies of identification, transcripts, and educational certificates to [email protected] with the subject: RE: Application for the position of Collections Officer. Or hand-deliver them at

our office (Options building, 240 Pioneer Road, Maseru). Applications should be submitted on or
before Friday 14th January 2022. Only shortlisted candidates will be contacted.

Terms of reference for Collections Officer (Intern)
The Collections Officer will report to the Operations Manager. She/He will be responsible for loans
repayments collection, other revenue generated by the company, and keeping proper records of all funds
received by the company. The officer will also be responsible for sales targets and will thus work closely
with Sales Agents to ensure the company meets its sales targets.
Key duties and responsibilities;
 Ensures that clients' repayments reports are up-to-date.
 Make calls to clients whose repayments are overdue.
 Liaise with security providers to ensure that security provided has surrender value and that the
policies so ceded have cash value.
 Liaise with private companies with whom we have payroll deduction arrangements to ensure that
the names of loan applicants are submitted in time and the repayments are made.
 Prepares sales targets in collaboration with the Operations Manager.
 Supervises Sales Agents to ensure that sales targets are met and the company generates projected
income to ensure that it becomes profitable.
 Checks loans applications to ensure that affordability results are positive before submitting them for
approval.
 Manages digital advertising channels which include page communication,
WhatsApp business account communication and website communication.
 The assists loan officer with loan applications when there is a need.
 Prepares returns to be submitted to Central Bank in collaboration with Operations Manager.
 Any other duties as may be requested by Management.