IWFirstCall

Exciting News! Global Help Desk is now ⋮IWFirstCall!

We are thrilled to announce our rebranding following the successful acquisition by ⋮IWConnect. This transformation marks a significant milestone for us, solidifying our commitment to growth, innovation, and delivering exceptional value to our customers.

As part of this exciting change, we are thrilled to unveil our new name - ⋮IWFirstCall. This rebranding reflects the integration and alignment of our exceptional customer support services with ⋮IWConnect's industry-leading expertise and practices. The result? An even stronger and more cohesive service experience for you.

Check the following post to find out more about the rebranding.

Global Help Desk to ⋮IWFirstCall: The New Chapter for the Customer Care Center - IWFirstCall ⋮IWFirstCall, the transformation of Global Help Desk's customer care center, redefines enterprise-level support post-⋮IWConnect acquisition.

Following our two videos about the acquisition of Global Help Desk by ⋮IWConnect, the challenges faced by start-ups, and expectations of the acquisition, we are sharing the last video of the series About the Acquisition, where Blagojche Sidjimovski talks about the value of 24/7 support services and the alignment of the corporate cultures of both companies.

Check more on the following video.

Alignment of Two Corporate Cultures with Blagojche

Damjan Stojkovski has been part of Global Help Desk for over 6 months. He has been working as an operational support associate, providing technical and administrative support to help clients resolve issues with products or services. Today we feature him in our series Meet our colleagues. Click on the link below to take a peek into Damjan’s life.

Meet Damjan - The Quietest Colleague, Consistently Devoted to Excellence Damjan has been part of Global Help Desk for over 6 months. He has been working as an operational support associate