Splash Car

Vacancy : Car Rental Agent

Responsibilities

• Answering the telephone : dealing with customer enquiries about the availability and cost of vehicles
• Meet and greet customers
• Handling client questions or complaints and working to resolve overdue car rentals
• Taking bookings and explaining the terms of rental
• completing paperwork with the customer and taking payments
• showing customers to their vehicle and pointing out any bumps, scrapes or special features
• checking mileage and inspecting for damage when vehicles are returned
• Providing ongoing service and sales support
• Responsible for ensuring the cars are clean, full of gas and ready for the next client.

Qualifications

SC/HSC

Requirement

A valid driving license

Experience

Previous experience of customer service, office administration or sales work.

Skills, interests and qualities

• excellent customer care and communication skills
• a basic understanding of cars
• sales skills
• the ability to deal with complaints in a professional manner
• good organisational and time management skills
• accuracy and attention to detail
• administrative and IT skills
• basic maths and cash handling skills
• the ability to work under pressure.

Send your CV to [email protected]