Postal Forum

🚨 Sedang menanti bungkusan? Jangan tertipu!

Scammer kini akan menghantar mesej kiriman palsu untuk mencuri maklumat dan wang anda. Sentiasa cakna dan semak dahulu sebelum anda klik sebarang pautan.

✅ Sahkan menerusi platform rasmi kurier
✅ Elak daripada menekan pautan mencurigakan
✅ Sentiasa awasi permintaan yang ganjil

🛡️Anda mempunyai hak untuk mendapatkan servis pos yang selamat dan dilindungi.

Sentiasa berwaspada. Sentiasa cakna.
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✨𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐎𝐮𝐫 𝐍𝐞𝐰 𝐎𝐫𝐝𝐢𝐧𝐚𝐫𝐲 𝐌𝐞𝐦𝐛𝐞𝐫! ✨

Postal Forum is pleased to announce the addition of the National Consumer Complaints Centre (NCCC) as our newest Ordinary Member! 🎉

As the postal and courier industry continue to evolve, supporting the movement of the modern economy and national connectivity, consumer interests and satisfaction levels will continue to be prioritised.

NCCC’s enrolment reflects our shared commitment to enhance service excellence and consumer understanding through strategic collaboration, data sharing and strengthened advocacy to consumers, stakeholders and industry players.

We look forward to an impactful partnership.

✨ 𝐒𝐚𝐥𝐚𝐦 𝐀𝐢𝐝𝐢𝐥𝐚𝐝𝐡𝐚 𝟏𝟒𝟒𝟕𝐇/𝟐𝟎𝟐𝟔𝐌 ✨

Hari Raya Aidiladha bukan sahaja untuk diraikan, ia melambangkan penghayatan tentang makna pengorbanan dan taqwa. Semoga kemuliaan perayaan ini membawa kedamaian dan keberkatan buat semua.

Ingatan tulus ikhlas daripada kami di Postal Forum.

On 12 and 13 May, Postal Forum, in collaboration with SPX Xpress Malaysia Sdn Bhd, successfully conducted a two-day Code of Practice for Postal Services (CPPS) briefing session at SPX HQ, Menara Southpoint, Kuala Lumpur.

The session brought together 25 participants across all levels from customer service, risk management, marketing, health, safety and environment (HSE) and operations excellence to exchange views, address real operational challenges and deepen their understanding of the CPPS in practice.

Beyond consumer protection, the discussions also reaffirmed that the CPPS supports the safety and wellbeing of postal and courier employees, the backbone of this industry.

The CPPS serves as an important framework in promoting responsible service standards, strengthening consumer confidence and supporting long-term sustainability across the postal and courier industry.

We look forward to more engagements that reinforce industry accountability, strengthen best practices and enhance consumer confidence across the industry.