Michiel R de Boer

𝗜𝗧𝗜𝗟® 𝗷𝘂𝘀𝘁 𝗺𝗮𝗱𝗲 𝗔𝗜 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 (𝗵𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗸𝗻𝗼𝘄)

Every previous version of ITIL® mentioned AI somewhere in the margins. ITIL (Version 5) puts it inside the framework, with a dedicated model for assessing and applying AI capabilities responsibly.

It's called the ITIL AI Capability Model. It positions AI as a co-actor in delivering digital products and services, augmenting human work, not replacing it. Governance and oversight are baked in, not bolted on.

For certified practitioners, the 𝗜𝗧𝗜𝗟® 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 (𝗩𝗲𝗿𝘀𝗶𝗼𝗻 𝟱) module is the direct route into this new territory. One module. No wasted revision. And if you hold an ITIL 4 Master? Completing it gives you ITIL Master (Version 5) automatically. That is the cliffhanger.

Go look it up.

Full article & course details→ link in first comment. 🔗
𝗟𝗶𝗸𝗲, 𝗦𝗵𝗮𝗿𝗲 & 𝗙𝗼𝗹𝗹𝗼𝘄 𝘂𝘀 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲!

The enterprise is building a graph-based future, connected context, AI-ready infrastructure, real-time visibility. What it hasn't built yet is a management system to govern it.

John Worthington puts it plainly: if we feed today's process fragmentation into AI, graph architectures, and automation engines, we won't simplify the enterprise. We'll automate the mess. Faster.

The answer isn't more tooling. It's a universal, vendor-independent management system that gives every service — regardless of domain, platform, or team — a shared ex*****on logic.

That's exactly what 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (USM) Foundation teaches. Before your organisation inherits its own confusion at scale, someone needs to understand the management layer. That someone could be on your team.

See article link in bio and first comment.
𝗟𝗶𝗸𝗲, 𝗦𝗵𝗮𝗿𝗲 & 𝗙𝗼𝗹𝗹𝗼𝘄 𝘂𝘀 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲!

𝗧𝘄𝗼 𝗺𝗶𝗻𝗶𝘀𝘁𝗲𝗿𝘀 𝗷𝘂𝘀𝘁 𝘁𝗼𝗹𝗱 𝘆𝗼𝘂 𝘆𝗼𝘂𝗿 𝗷𝗼𝗯 𝗶𝘀 𝗮𝘁 𝗿𝗶𝘀𝗸. 𝗪𝗵𝗮𝘁 𝗱𝗼 𝘆𝗼𝘂 𝗱𝗼 𝗻𝗲𝘅𝘁?

This week, two Malaysian ministers essentially said the same thing two days apart.

"𝗚𝗼𝘃𝘁 𝗵𝗮𝘀 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝗶𝗲𝗱 𝗔𝗜-𝗮𝗳𝗳𝗲𝗰𝘁𝗲𝗱 𝘀𝗲𝗰𝘁𝗼𝗿𝘀, 𝘀𝘁𝗲𝗽𝘀 𝘂𝗽 𝗿𝗲𝘀𝗸𝗶𝗹𝗹𝗶𝗻𝗴." - Digital Minister Gobind Singh Deo

"𝗠𝗮𝗹𝗮𝘆𝘀𝗶𝗮 𝗿𝗲𝗰𝗼𝗿𝗱𝘀 𝟰𝟮,𝟴𝟬𝟳 𝗷𝗼𝗯 𝗹𝗼𝘀𝘀𝗲𝘀 𝗮𝘀 𝟲𝟵𝟳,𝟬𝟬𝟬 𝗿𝗼𝗹𝗲𝘀 𝗮𝘁 𝗿𝗶𝘀𝗸 𝗳𝗿𝗼𝗺 𝗔𝗜 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘂𝗿𝗴𝗲𝗻𝘁 𝘂𝗽𝘀𝗸𝗶𝗹𝗹𝗶𝗻𝗴." - Human Resources Minister Datuk Seri R. Ramanan

Still thinking it's not urgent?

The government is moving. The data is out. The only question left is whether you move with it or wait and see.

MindMagine's AI certification suite is ready right now. HRDC claimable. Recognised certifications.

✦ EXIN BCS Artificial Intelligence Foundation
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Read more: https://www.malaymail.com/news/malaysia/2026/06/24/malaysia-records-42807-job-losses-as-697000-roles-at-risk-from-ai-without-urgent-upskilling-says-hr-minister/224963

Malaysia records 42,807 job losses as 697,000 roles at risk from AI without urgent upskilling, says HR minister KUALA LUMPUR, June 24 — Human Resources Minister Datuk Seri R. Ramanan has warned that up to 697,000 jobs in Malaysia could be significantly affected by artificial intelligence...