ViCook

Dear all, am looking for Native Japanese to start work in October 2023. Quality Analyst Role. Permanent position. We provide work visa and insurance insuring spouse and kids. Category 1 EP. Kindly pm me ASAP. Work location The Gardens North Tower.

J.a.p.a.n.e.s.e. speaker, language proficiency level N2, Team Lead, Customer service in reputable MSC status BPO, global management team

Responsibilities:

Lead and Manage a team size of 20-25 Quality Analysts who will be reviewing previously adjudicated documents to assess if the reviewer followed business and compliance requirements for Client.
Mature individual with ability to work & communicate with people across production floor

Communicate to a reputable e-hailing & e-delivery apps company on any missing tools or policies for CSRs to perform their duties.
Present business performance to client through slides
Work with regional POCs and Client POCs to drive optimal QA scores, while identifying and promptly escalating risks to the business as observed by QAs
Holding all parties accountable to mitigating business risk through data driven analytics and insights.
Exhibit outstanding technical and business friendly communication skills and be able to create strong rapport with team members, client and vendors.
Review output of QA audits and provide data driven insights.
Monitor and provide feedback to managed staff to effect improvements in organizational goals
Requirements:

Minimum 24 Months experience in managing teams.
Process Approach and comprehension of customer requirements
Should be from Quality Background or similar domain
• Mature individual with ability to work & communicate with people across production floor
• Ability to think analytically
• Good interpersonal skills
• Internal and External Stakeholder Management skills
• Strong understanding of Google Suite (Doc, Slides, Sheets)
• Ability to coach and mentor agents
• Complex problem solving and critical thinking

Salary: negotiable based on work experience and achievements

Contact: Ms. Vivian Woo 0162388026

12 months contract assignment

Option to work from home

Manage project hiring of 110 headcount

Hiring focus on IT related engineers
System engineers
Software engineers
Bridge engineers
Cloud

Tanggungjawab:
1. Baca size kasut dan letak di dalam kotak dan cop size yang betul
2. Semak kualiti kasut
3. Angkat kasut ke dalam van untuk hantar keluar
4. Jahit kasut
5. Lekat kasut dan tapak kasut
6. Kilat kasut

Job scope

1. Read the size of safety shoe and segregate to right size
2. Quality check of safety shoe
3. Pick and pack safety shoe
4. Load and unload safety shoe boxes into the deliver van to send out daily
5. Sewing leather shoe
6. Glue shoe and based and sew together
7. Polished show before place to boxes and packing

12 months and 24 months contract assignment

Manage team of Apps developer and interphase