Talent Code

As many of you know, we recently invited VaynerMedia’s Chief Heart Officer Claude Silver for ChangeHR discussion on building a culture with heart.

It was an incredible session and I want to thank all of you who took the time to show up live and ask questions.

Claude shared great insights from the way she defines culture and how she helped shape VaynerMedia’s unique culture, to how she employs a strategy called ‘listening tours’ to connect deeply with all 1200 employees, and more.

We’ve posted the full conversation on YouTube: https://www.youtube.com/watch?v=9lIpxaGIwdY&ab_channel=ChangeHR

Building a Culture with Heart | Claude Silver (Chief Heart Officer of VaynerMedia) The importance of company culture has taken precedence in many workplaces in the last few years. But how do you build a high-performance culture while simult...

This picture was taken at a HR conference in France back in 2019.

Her name is Claude Silver – the Chief Heart Officer of Gary Vee’s media empire, VaynerMedia.

I remember sitting in the front row, furiously taking notes, and just being blown away by her presentation.

And I said to myself that I hoped to one day share the stage with her.

Well, in a way, it’s come true. :-)

I’m proud to announce that I’ll be bringing Claude in for a special bonus interview session as part of the Decoding Company Culture Workshop via ChangeHR.

Out of all the presentations and workshops I attended at that HR conference in France, Claude’s sessions impacted me the most.

In fact, I still have my notes stored on Evernote.

One of which is how she helped build a people-first culture at VaynerMedia.

And she did it through one thing: listening.

According to Claude, 30% of her job is spent on projects and team management.

The other 70% is simply listening and making herself available to all 750 employees of the company.

She does this as part of her personal vision to bring heart and humanity into the workplace and to create brave spaces for people to thrive.

And as a result, loyalty and longevity improves dramatically.

(Claude uses the term ‘longevity’ instead of retention.)

There’s so much more of Claude’s wisdom I’d love to share with you.

But I’d rather you learn from her directly.

So if you’re interested, join me in the workshop. Link to register: https://bit.ly/3ExYQnt

We have decided to open 2 of our ChangeHR modules on Culture and Building High Performance Culture to the wider audience.

Enrolment has started.

Join us to and other members of our program, as we discover some of the following topics:

✅Taking care of people, products, and profit
✅ Management debt
✅ Management quality assurance
✅ How to minimize politics in your company
✅ Hiring people with the right kind of ambition
✅ Titles and promotions
✅ Programming your culture
✅ Virtues and values of your company
✅ Scaling your company culture
✅ Making yourself a CEO and how to evaluate your CEOs
✅ Solving the creativity vs accountability paradox.

Register here: https://bit.ly/3ExYQnt