Orchard Inn Puchong

-taking bookings and cancellations, -and recording the information on computer

-checking in guests, allocating rooms and handing over keys
-answering questions about hotel facilities

-passing on any guests' problems to the appropriate member of staff

-answering the phone, operating the switchboard and dealing with the email and mail

-checking out guests, adding up their bills and taking their credit, debit card or cash payments.