Kemuning Express S/B

Good News, we are vacancies

Job Title: Customer Care Executive

Location: Perodua Kemuning Express SDN BHD

Job Type: Full-Time

Job Description:
We are seeking a dedicated and detail-oriented Customer Care Executive to join our team. The ideal candidate will play a crucial role in ensuring customer satisfaction by effectively managing daily interactions, preparing for upcoming appointments, reminder calls to new customers.

Responsibilities:

Handle daily customer inquiries and provide prompt, professional, and accurate responses.
Maintain and update customer records in the system with a high level of accuracy.
Prepare the next day’s appointment schedules for seamless operations.
Coordinate with internal departments to ensure customer needs are met.
Address and resolve customer complaints efficiently, escalating issues when necessary.
Maintain a friendly and empathetic approach in all customer interactions.
Qualifications:

-Strong communication and interpersonal skills.
-Organizational skills with the ability to multitask effectively.
-Problem-solving attitude with attention to detail.
-Previous experience in customer service or a similar role is a plus.
Benefits:
[Include perks like health insurance, professional development opportunities, etc., if applicable.]

How to Apply:
Interested candidates can send their resume and a brief cover letter to ([email protected])

Kepada pelanggan setia kami🤗

Bersempena perayaan Tahun Baru Cina
kami ingin memaklumkan kepada anda bahawa kedai kami akan ditutup pada:-

*24/1/2020 (jumaat) sehingga 2/2/2020 (ahad) seminggu.

*kami akan mula operasi pada 3/2/2020 (isnin).

Kami dari pihak Kemuning Express S/B mengucapkan Selamat Tahun Baru Cina.😍