Design.With.Nancee

Most fintech apps don’t fail because of features…
They fail because users don’t understand what’s happening.

When designing this escrow app, I realized something critical: Clarity of transaction status = user trust
So I focused on designing a clear and intuitive transaction state system.

Here’s how I approached it 👇
1. Clear Transaction States
I structured transactions into 4 simple states:
Pending
Accepted
Paid
In-transit
This removes ambiguity and answers the user’s biggest question: 👉 “What’s happening with my money right now?”

2. Visual Hierarchy for Quick Scanning
Users shouldn’t think—they should scan.
So I designed:
Active state tabs (highlighted)
Clean list structure
Clear pricing + timestamps
✔️ Makes information digestible at a glance
✔️ Reduces cognitive load

3. Contextual Actions (Very Important UX Decision)
Instead of showing all actions at once, I used state-based CTAs:
Accepted → Pay Now
Paid → Generate QR Code
👉 This ensures users only see what’s relevant
👉 Prevents confusion and wrong actions

4. Status Feedback = Trust
Each transaction shows:
Status labels (Pending, Paid, etc.)
Color indicators
Real-time updates
This gives users confidence that: 👉 The system is working and Their money is safe.

🎯 UX Goal
To design a system where users never feel lost or uncertain during a transaction.
Because in fintech: Confusion = fear
Clarity = trust

How do you think the transaction states can be improved further?

What if you could eliminate payment scams between buyers and vendors completely?
I designed a solution that builds trust before money or goods exchange hands.

One of the biggest problems in online transactions today is lack of trust.
Buyers fear paying and not receiving goods, Vendors fear delivering and not getting paid. This friction silently kills thousands of transactions daily.

So I designed a FinTech escrow mobile app that acts as a secure middle layer between both parties.
Here’s how the platform solves this problem:
Funds are held securely until delivery is confirmed.
Vendors are protected from non-payment.
Buyers are protected from scams.
Real-time transaction status (Paid, Pending, In-transit) improves transparency

From a UX perspective, I focused on:
CLARITY: Simple transaction states to reduce confusion.
TRUST SIGNALS: Clean UI, status indicators, and structured flow.
EASE OF USE: One primary action; “Create Transaction”.

The GOAL was simple:
👉 Make trust feel built-in, not assumed.

I’m currently open to UI/UX design opportunities where I can solve real-world problems like this.

What is that one trust issue you’ve experienced in online transactions?