Kenneth Mox

If you try to run ads using your prepaid ad account and you see a message that says ‘update spending limit’ the most likely reason is that the budget of the ad you’ve set is more than the amount remaining in your prepaid ad account. Two solutions:

1.) increase the amount in your prepaid
2.) or reduce the ad budget (remember also that ads have a VAT that will add to the total charges)

The spending limit error may also occur when you try to ‘boost again’ a post you have boosted before. Why this happens is linked to the first reason. It may be that the first time you ran the ad, the budget exceed the current balance in your prepaid and the ad will not run because ‘boost again’ will use the exact same setup and budget as the ad used to run before.

Hope this helps someone 🙂

Recycling this information because of the confusions that still exist in the difference between a postpaid and prepaid ad account so I’ll clear the air once again

POSTPAID AD ACCOUNTS require you to SAVE a card to Instagram/Facebook for the card to be billed at a certain date or when you have reached a certain threshold.

PREPAID AD ACCOUNTS do not require adding a card and have a PAYU naira payment gateway which allows you to use your card off the Facebook platform to fund any amount you wish to use as budget for your ads while they deduct your daily ad spend from what you have funded. Gives your card more security and makes payment easier.

Hope this information helps someone 🙂

CAN YOU RETRIEVE MONEY FROM A DISABLED PREPAID AD ACCOUNT?

Unfortunately NO ❗️There is no means yet to get a refund or reimbursement from and ad account that has been disabled however there is a means to retrieve newly funded money from an a healthy and active ad account in the case of ad rejection (it’s quite a lengthy process through 😅 so I would discuss that some other time).

As with disabled ad accounts again, refund or withdrawal is not possible. Facebook will keep your funds as it is deemed that you have violated policies or regulations.

Sometimes getting disabled may seem inevitable (I’ll discuss reasons for restrictions and how to avoid them in a letter post) so I always advice the following
1.) Do not fund a lot of money into an ad account at once
2.) Fund as much as you need to use at one go - if you want to run ads next week or next month, no need to be funding it now
3.) Most importantly, DO NOT ADD A DEBIT/CREDIT CARD TO A NAIRA PREPAID AD ACCOUNT
4.) Always ensure to have minimum funds in the ad account at the end of every successful ad

You should be safe with your funds if you follow the above pieces of advice 🤓
Hope this info helps someone.