Support Plug

Position: Customer Service Associate
Work Location: Taguig City (WFH in the meantime)
• Candidates should be located within Metro Manila / Antipolo / Cainta
Salary offer: 60,000 to 65,000 (could be higher depending on the candidate’s experience)

Qualifications:
• Excellent verbal and written communications skills in both English and Spanish REQUIRED
• College Graduate or 2nd year college undergraduate
• At least 6-12 months Spanish Bilingual Experience
• Computer Navigation and operations skills
• Ability to work independently and in a team environment
• Willingness to learn and open for feedback
• Customer Service skills that build high levels of Customer Satisfaction
Job Description:
• You will be talking directly to Consumers of our program; addressing inquiries about the program and/or troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound or outbound phone calls daily.
• Focusing on first call resolution. As time allows, additional off-phone project work will be assigned. Hands on training is provided, with ongoing refreshers offered as processes and procedures change.
• Serves as the primary contact for customer issues via email and inbound telephonic support in Spanish and English
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and/or mentoring to less experienced associates
• Other related duties assigned as needed

Massive hiring in this Beautiful Month of May💃💃💃

Don't Complain that there is no job when you have an Opportunity at your door step 😌😌😌

You want to know how 🤔🤔

💯Free HMO coverage for 2 dependants
💯13 Monthly pay
💯Mid shift schedules

Salary ranges from 15k-29k(depends on qualification and locations)😌😌🥳🥳 with Bonuses 🔊🔊

Locations and Qualifications 🤔

☑️Taguig: 2nd yr college undergrad + 3years BPO experience (WFH)

Bachelor degree Holder with or without experience

☑️Pampanga: 2nd year college undergrad +1yr BPO experience
☑️Must have Tor or Diploma

✅Pasay
🔸2nd year college undergraduate + 1year Bpo Exp
🔹College graduate + 1year Bpo experience& 1year exp in health insurance
🔸Non voice: USRN and PHRN license with Active PRC + 1-2years clinical experience

❇️ Cuboa
Senior High school + 6months BPO experience

✔️ Eastwood
🔸Senior High school + 1year Bpo experience
🔹College graduate + 6months Bpo experience

🔈Alabang
🔸College graduate + 1year BPO experience
🔹2nd year undergrad + 1year BPO experience

Freshers are also welcome to apply but they should be willing to work on night shift or must have good communication skills