WebHostNepal

Important: Connectivity Issue Affecting Worldlink and Vianet Users

Dear Customer,
We are writing to update you on the current network performance issues. Our monitoring shows that the connectivity disruption is primarily affecting users on the Worldlink and Vianet networks in Nepal.

Current Status:
- Impacted Networks: Users accessing our services via Worldlink or Vianet may experience high latency, packet loss, or difficulty reaching their servers.
- Unaffected Networks: Users on Nepal Telecom (NTC) and several other local ISPs are reporting stable connections, confirming that our core infrastructure remains fully operational.

What is happening?
The issue is currently identified as a routing conflict or bandwidth bottleneck between specific local ISPs and our upstream international gateways. While our servers are online and healthy, the "path" taken by traffic from Worldlink and Vianet is currently unstable.

Recommended Actions:
- Switch Networks: If possible, try accessing your services via an NTC connection or mobile data to bypass the current ISP-specific routing issues.
- Use a VPN: In some cases, using a VPN can reroute your traffic through a different international gateway, restoring stable access.

We are actively monitoring the situation and will provide further updates as the routing between these local ISPs and our data centers stabilizes.

माहा शिवरात्री को मंगलमय शुभकामना
हर हर महादेव जय शम्भु

www.webhostnepal.com

Migration of Domain Portal

Dear Resellers/Customers

We would like to inform you that, we are migrating our Domain Services to next portal.

Your new URL for management will be as follows:
Domain Search: https://domains.webhostnepal.com
Customer Login: https://manage2.webhostnepal.com/customer
Reseller Login : https://manage2.webhostnepal.com/reseller

We request our Domain Resellers to move domains under reseller account yourself.

For Customers, domains will be registered and renewed from new portal.

domains.webhostnepal.com