Splash Digital Ltd

Splash is now a certified BigCommerce Partner!

We've always loved the platform and the companies business ethos, and with a growing number of B2B ecommerce clients or those with a mix of both B2B and B2C it was a natural fit.

We now build in BigCommerce, Shopify and Wordpress.

If you're getting started or needing to move off legacy platforms then come talk to us.

https://splashdigital.co.nz/bigcommerce-development

One of the biggest roadblocks I see holding some manufacturers, wholesalers and distributors businesses back?

Speed.

And it’s losing businesses money.

Almost all the people I talk with cite speed as a BIG reason they are losing deals.

Once they ‘get the lead’ through the website or via phone call, have the sales rep call them back - they are getting feedback like this:

“Oh too late, I found it though XYZ company and I’ve already bought it”

And the reasons are
*No pricing on the site
* No ecom capability for fast purchase
* Sales team not being fast enough

Sure, this doesn’t always relate to all purchases, especially big ones, but for consumables and lower priced items this is definitely the case.

Is this something you have found more lately that has prompted you to improve your online offering?

Launching a new e-commerce platform for your B2B & B2C customers is a huge opportunity—but it can fall flat if:

👉 You haven’t aligned the strategy with your business objectives

👉 You don’t have company wide buy-in from key stakeholders who are committed and excited about the project

👉 You haven’t considered integrations with ERPs, order management

👉 You haven’t budgeted properly and plan to ‘test the waters’ with a site that’s missing key features your customers need

👉 You haven’t thought deeply about what kind of customer experience you want to deliver

There’s already an overload of poorly executed e-commerce implementations out there that are failing customers and the business, and making it a struggle to scale.

But the shift to ecommerce is no longer optional; it’s required for business growth, multi-channel environments and most importantly a competitive advantage.

If you want to successfully transition to e-commerce successfully, here's what you need to bring to the table:

⚡️ An integrated system that connects inventory, sales, and fulfillment + more

⚡️ A platform that can handle both B2B and B2C customer experiences

⚡️ A strategy that accounts for scalability as your business grows

⚡️ A team excited and ready to make it central to your business

Is your current platform capable of supporting your business growth in both B2B and B2C channels?