Bay Tours and Charters

Name: Bay Tours and Charters
Address: 16 Turner Place, Napier, 4110, NZ
Telephone: +6468452736
Price range: $$$

Nearby travel agencies

Double Decker Transport Ltd
30 Maltby Street

Bay Tours and Charters is Hawke’s Bay’s leading tour operator, and has been operating scenic tours, wine tours, sightseeing trips, charters since 1982

Photos from Bay Tours and Charters's post

12/04/2026

Tim and Catherine and our lovely tour clubbers have returned from their fabulous Back Country Stations tour in the Gisborne area.
While the weather wasn’t always perfect, the places we went to and the people we met were top notch and so generous in sharing their knowledge. And of course there were plenty of smiles, fun and banter from our group.
We’re all back home now safe and sound with wonderful memories, and now to hunker down today as the cyclone passes through.
Stay safe out there everyone.

03/04/2026

What a treat we had last night at St Georges Restaurant, thank you so much Francky, Kat and team.
Our 5 course Chefs Table dinner was delicious,

Claim ownership or report listing

Want your business to be the top-listed Travel Agency in Napier?
Click here to claim your Sponsored Listing.

Tour with us...

The exciting tourism industry in which Bay Tours & Charters operates is, by its very nature, about people and service. Accordingly, our organisational values are a framework upon which we base our relationships with our customers and our team mates. 100% Proudly Kiwi owned and operated!

Our Values

Professionalism: At all times we act with integrity, providing a quality service, being reliable and responsible.

Ownership: We will take responsibility for our customers’ needs and be accountable for delivering friendly and professional service at all times.

Customer Service: We will always seek to delight our customers by planning and delivering tours and excursions that exceed their expectations. Our service will be timely, responsive, engaging, and pro-active.

Originality: We value the diverse range of talents and life experiences our people bring to Bay Tours, which help make every tour and excursion we take fresh and original.

Excellence: We will strive for excellence and quality in everything we do and at every stage of our customers’ engagement with us.

On reflection, with backgrounds in social services and vehicle workshop management respectively, perhaps it was inevitable that Kerren and Ken would end up owning a company like Bay Tours & Charters.

Self-employed for more than 25 years, their passion for customer service and hospitality is infectious and thirst for new destinations and experiences to share seemingly boundless.

Bay Tours operates very much in this spirit and the way we deliver for our customers reflects their shared values. They joke that having raised 4 boys, they’re prepared for anything.

If you are interested in joining our FREE Hawke’s Bay Tour Club click the link below:

👉 ttps://bit.ly/36tufWf

Contact the business

Click here to send a message to the business

Telephone

+6468452736

Website

http://www.baytours.co.nz/

Address

16 Turner Place
Napier
4110