CYM Virtual Assistants PH

Hello Facebook community!

I'm Charlotte, a Virtual Assistant with over 13 years of experience in customer service and call center management. I specialize in helping businesses streamline their operations and support their growth.

My expertise includes proficiency in a wide range of customer support platforms, including Intercom, Gorgias, Freshdesk, Zendesk, Hubspot, and Helpscout. I'm also skilled with phone systems like Zoom Phone and Goto Connect, and have a strong track record of supporting US-based companies with lead generation and administrative tasks.

With a background in marketing and a fully equipped home office, I'm ready to help you save time and improve productivity. If you're looking for a reliable partner to handle your administrative or customer support needs, feel free to connect with me.

Bringing 13+ years of comprehensive experience in customer service and call center management, I am a highly adaptable Virtual Assistant ready to streamline your business operations. My strengths include expert proficiency in a wide range of customer support ticketing platforms (Intercom, Gorgias, Freshdesk, Zendesk, Hubspot, Helpscout) and phone systems (Zoom Phone, Goto Connect). I have a strong track record of collaborating with USA-based companies on lead generation and administrative tasks. With a Bachelor's in Marketing and extensive professional certifications, I am committed to delivering top-tier service. My fully equipped and reliable home office ensures seamless productivity.