WeLink

Facilitate the planning and delivery of programs and strategies jointly with local and corporate
stakeholders.
• Build Domain content/modules to enhance current capability.
• Train the trainer and conduct various training classes for the various departments - Develops and
manages a strong training team (i.e. hires, trains, appraises, rewards, motivates, disciplines, etc.)
ensuring that appropriate subject knowledge and skills are developed within each individual
• End to end responsible for managing Pre-process , Process training & OJT phase .Complete
Training Ownership, from start to close including post-mortem/deal analysis, of all opportunities
(pro-active & reactive) in his process(either managed directly by him/her or his/her team)
• Provide guidance & support to Trainers to deliver as per targets.
• Single point of contact Operations & Client.
• Provide strategic direction through insights to the training team.
• Responsible for rigorous planning of New hire, Refreshers, BQ Training & implementation.
• Manage & lead Client Visits, QBR’s, Plan & facilitate Due-diligence.
• Responsible for quality, timeliness, Attrition and process compliance in all deliverables.
• Explore & incorporate capabilities and current engagements with client within Wipro for added
differentiation and/or leverage.
• Improve efficacy of training by exploring new training methodologies (15% improvement every
year).
• Improve trainer Utilization by leveraging technology.
• Meet Pre- Process ,Process training & OJT phase defined parameters.
• Manage multiple locations
• Willingness to work 24/7 - needs to be comfortable with working in shifts
• Follow all customer training related compliance guidelines & SOW requirements
• Run Initiatives to improve training timelines/through put Quality parameters
• Do Advance manpower planning
• Plan BQ & OJT improvement trainings on the floor
• 1year minimum relevant business & healthcare Domain experience is must.
• 3-4 yrs of overall experience and 1+ years’ Experience in relevant industry/vertical
• Ability to understand, analyze & leverage floor & training parameters, company & analyst reports
and other information;
• Excellent communication, comprehension & writing, analysis, Technical knowledge.
• Confidence and ability to work with senior management team
• Self-motivated and able to perform with minimal supervision, ability to deliver to deadlines and
following up on commitments

Job Summary
• The IT Quality Assurance Tester is responsible for analyzing, designing, administering/ testing and monitoring software during the development and other technology systems to support project management in verifying that the design and workflows will adhere to established standards of quality including reliability, usability and performance required by stakeholders. Also, they are responsible for translating business needs into technical solutions.

Duties and responsibilities
• Examines current system and devises ways to add new functionality or enhance existing system
• Creates test plans
• Identifies, understands and analyzes the business impact of the proposed solutions and ensure that new technical requirements are properly integrated with existing processes
• Uses manual testing or test automation software programs which set up test trials and preconditions to examine product functionality, content and user friendliness
• Documents test cases, issues and other quality assurance activities such as testing process, methodology and program being used
• Interacts with stakeholders or process owners to gather and document business requirements
• Records test progress and results for different functional and non-functional types of testing such as alpha testing, integration testing, regression testing, acceptance testing, stress testing, volume testing and alike
• Writes functional and technical specifications based on user’s requirements
• Develops standards and procedures to determine product quality and release readiness
• Communicates with software architect to understand software limitations
• Discovers bugs within software; identifies, isolates, and tracks bugs throughout testing
• Creates and designs use cases, flowcharts, system prototypes, Unified Modeling Language (UML) and Business Process Model Notation (BPMN) diagrams during early software development life cycle (SDLC) phase
• Identifies any potential problems that users might encounter; analyzes issues and mitigate risks
• Troubleshoots technical issues and identify modifications needed in existing applications to meet changing user requirements
• Drives innovation and streamlines overall testing processes
• Analyzes data contained in the corporate database and identifies data integrity issues with existing and proposed systems and implement solutions
• Researches and analyzes product features being tested
• Researches emerging technologies to see if sourcing them can benefit the organization
• Researches new tools, technologies, and testing processes
• Oversees installation/configuration/setup of new systems implemented in the organization
• Participates in the testing of new system/enhancement to ensure that it works as expected
• Documents system processes, technical features and user's manual
• Collaborates with Business Analysts, Project Leads and IT team to resolve technical issues and ensure solutions are viable and consistent
• Trains users on system work flows and technical know-how of customised solutions
• Gathers deep knowledge about organizational needs and suggest ways to design, install, and configure the proposed solutions

Qualifications
• College graduate with a bachelor’s degree in computer engineering, computer programming, information technology or similar is required
• Over 3 years of relevant working experience is required
• Knowledge in creating use cases, flowcharts, UML, BPMN diagram is required
• Experience working in projects utilizing DevOps and Agile methodology is preferred
• Familiar with Project Management, Software Modeling, Implementation and ITIL is preferred
• Advanced programming knowledge and SDLC protocol is desired
• Knowledgeable in UX/UI, User Centered Design, Prototyping is required
• Project Management and technical certification related to systems analysis/modeling is an advantage
• Must have good communication skills both oral and written
• Must be logical, efficient and with keen attention to details
• Must have ability to work effectively with colleagues and have multi-tasking capabilities
• Must have an ability to create innovative ideas and strategies by keeping himself updated on the new advanced technologies
• Must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals