Hash It Solution

Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads through social media and website management
• Identify and assess customers’ needs to achieve satisfaction
• Knowledge of Photoshop/ Canva is preferable but not mandatory
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements
• Proven customer support experience or experience as a Client Service Representative
• Phone contact handling skills and active listening
• Familiarity with Website admin handling
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Experience: 6 Months – 1 Year

Happy 75th independence day of pakistan.
Long Live Pakistan. 😍

Regards : Team Hash*t Solution.