Wheels Rent A Car Multan

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Introduction

Wheels Rent a Car is the leading independent organization creating lasting change in customer’s need in Multan and around the Southern Punjab. Recognized for our commitment to accountability, innovation and collaboration, our work takes at the point where we are at the top but still climbing…, We work with corporate organizations, governments, non-profits and a variety of local customers while maintaining our own independence without political agenda or religious orientation.
History

Wheels Rent a Car is leading organization of southern Punjab and its mission & vision is to provide complete customer satisfaction with loyalty and honesty. It supports customer to achieve their targets & goals in given time frame. Wheels rent a Car was established in 2006 at Multan. Customer always appreciates our tremendous services and commitments.
In the beginning, it was difficult to pe*****te into the market of rent a car but our devotion and dedication make us enable to compete with the market by following changes:

• We never compromise on quality.
• We always look upon quality instead of quantity.
• We give on job training to our drivers how to use different gestures and postures in different situation.
• Developed efficiently complaint handling and feedback mechanism.
• We fulfill our commitments with loyalty and honesty.
• Punctuality is one of the most important tools in this field and we always tried to reach to customer at least five minutes before.
• 24/7 services provided to our customers
• Making the best rental fare which would be affordable by the customer easily.
• Developing slots of rental fare in hours, daily, weekly, bimonthly, monthly and yearly basis.
• Up gradation of vehicles and conduction of proper repair & maintenance in time.

In short, we always strive for the excellence services for our valuable individuals and corporate customers.

Our Vision

“Wheels rent a Car will be a leader in vehicle hiring industry by analyzing the need of Customers, our community and corporate clients. We always tried to eliminate the obstacles and bottlenecks in achieving outcomes and targets in a given time frame.”

Our Mission

“Wheels Rent a Car will always provide the customer satisfaction with loyalty and honesty. We deliver more quality service than we promise to our valuable customer.”

Our Results
Customers always appreciate our tremendous quality services and we are committed to providing value to our corporate customers and individuals customers. We always create value for all segments of rental vehicle industry by faithfully focusing on services excellence and its quality. We believe in good professional relationship with our customers.

Our Values
• Accountability: We take personal responsibility for using our resources efficiently, achieving measurable results and being accountable to customers.
• Ambition: We demand the best of ourselves and our colleagues, set high goals and firmly commit to improving the quality of everything we do for Customers.
• Creativity: We are open to new ideas, embrace change and take disciplined risks to develop sustainable solutions of a customer’s problem.
• Integrity: We aspire to live to the highest standards of personal honesty and behavior; we never compromise our reputation and always act in the best interests of client.
Methodology of Hiring Vehicle
Rental agreement made between the customer and wheels rent a car, Multan on the following terms and conditions:
VEHICLE HIRE AGREEMENT
Sample

1. Parties To The Agreement
This agreement is made between:
1.1. Wheels Rent a Car a profit oriented organization, having its office in Pakistan at ___________ Multan, through its Proprietor, Mr./Ms.____________ CNIC ____________ hereinafter referred to as the “Supplier”.
1.2. ABC… Associate Pvt. Ltd. Having its office____________________________________ hereinafter referred to as the “Customer”.
2. The Agreement
The Supplier agrees to supply to the Customer and the Customer agrees to acquire and pay for the services (the “Services”) below on the terms of this Agreement.
3. The Vehicles
The vehicles set out in the table of the Schedule are to be rented from the Supplier by the Customer with the driver and for the rental fees set out in this agreement. The Customer intends to use the vehicles for the transportation of staff, assets and equipment to support its work. These vehicles are the property of the Supplier and are rented to the Customer.
4. Vehicle Inventory and Condition
The Supplier will provide one vehicle in good working condition. The inventory and condition of the vehicle will be agreed before signing this agreement, by completing Schedule One: (Approved Vehicles), Annexed to this agreement.
5. Rental Period
The rental period is for 01 year, starting from 1st JULY 2013 and ending on the 30th JUNE 2014.
5.1. The rental period may be extended by the Customer.
5.2. Any extension of the rental period will be on the same terms and conditions listed in this Agreement.
6. The Drivers
The Supplier will provide one driver to the Customer.
6.1. Only the named driver for each vehicle is authorised to drive that vehicle during the rental period.
6.2. Vehicles will not be driven by employees of the Customer.
6.3. The Supplier may change the named driver for a Vehicle, if the replacement driver is appropriately qualified and the Supplier provides advance notice to the Customer.
6.4. The vehicle and the driver will be available to the Customer exclusively for 7 days every week, 24 hours per day. The driver will not work more than 10 hours each day.
6.5. The Customer will ensure that a driver:
6.5.1. Is qualified and has proven driving ability and valid, appropriate category driving license, for the duration of the rental period and any extension of the rental period,
6.5.2. Complies with the local and national traffic laws and driving regulations of Pakistan,
6.5.3. Respects the driving policy of the Customer and drives the vehicle safely and carefully at all times,
6.5.4. Complies with the driving policy and driving procedures (e.g. vehicle log book, refuelling, daily maintenance, etc) of the Customer and signs the Customers Driver’s Logbook,
6.5.5. Is literate, and can read, and write in Urdu,
6.5.6. Agree that the vehicle will be driven under all possible conditions,
6.6. The Customer will provide overnight accommodation and daily allowance for a driver if the Customer requests that the driver remains overnight at a specified location other than the location of hire.
7. Passengers
Only persons permitted by the Customer shall be carried as passengers in any vehicle during the rental period. Any employee of the Customer is a person permitted to be carried as a passenger. The Customer may from time to time instruct the driver to carry other persons as passengers.
7.1. Drivers or the Supplier must seek the Customers consent in advance of carrying anyone as a passenger during the rental period, who is not an employee of the Customer or anyone who the Customer has not instructed the driver to carry as a passenger in the vehicle during the rental period.
8. Rental Fee
The rental price per vehicle will be as mentioned below:
Vehicle XLI/GLI model 2006-2010 plus: Rs 55000 per month
8.1. The rental fee includes all taxes. The Customer reserves the right to deduct any taxes required as per Government Regulations.
9. Fuel
Fuel will be provided for the vehicle by the Customer.
9.1. If Drivers are required to purchase fuel they will be given a Fuel Voucher. It is the Drivers responsibility to understand and follow the procedures for refuelling.
9.2. If the Supplier, a Driver or anyone associated with the Supplier or Driver, takes any fuel from a Vehicle or fuel which is intended to be used for a Vehicle, without permission the Customer shall be entitled to:
9.2.1. Be repaid the cost of any fuel so used or taken from the Supplier or deduct it from the total rental fees; at the time of monthly payment; and/or
9.2.2. Require the Supplier to provide an alternative driver.
9.3. The Driver is responsible for ensuring the vehicle has sufficient fuel at all times.
10. Limitations of Use of the Vehicles
There is no limit to the amount of kilometres a vehicle may be driven (Within Multan City only) during the rental period or any extension of the rental period.
10.1. The vehicles may be driven anywhere inside the City but not outside this city,
10.2. The vehicles will only be used for the purposes specified by the Customer during the rental period; this means that they will not be used otherwise than as instructed. The Drivers and the Supplier will not use the vehicles for any of their own purposes during the rental period other than for necessary maintenance, services or repairs.
10.3. At all times when a vehicle is not in use it shall be parked at one of the Customers offices or field offices, unless otherwise instructed by the Customer.
11. Documents
The Supplier will make sure that the vehicle and driver has all the documentation necessary according to the rules and laws of Pakistan (including, but not limited to, registration, driving license, vehicle book, permits, etc).
11.1. The driver will at all times carry personal identification documents.
11.2.
12. Maintenance and Repairs
The Supplier will ensure the proper functioning of each vehicle and promptly repair a vehicle when required.
12.1. All necessary maintenance or repair of each vehicle will be the responsibility of the Supplier, wherever the vehicle is located when such maintenance or repair is required. The vehicle will be serviced or repaired only with the authorization of the Customer.
12.2. The driver will conduct daily checks as per the Customer’s Driver Handbook for proper functioning and reliability of the vehicle. Any problems must be immediately reported to the respective department.
12.3. The driver is responsible for keeping the car clean inside and outside
13. Liability
The Supplier will be liable for any damage, loss or any claim following accident or loss, including claims with regard to transported goods, as a result of the technical state of the vehicle.
13.1. The Customer cannot be held responsible for:
13.1.1. Any material or physical damage that could happen due to an accident,
13.1.2. Natural disaster and acts of war, and
13.1.3. Acts of banditry
14. Customer Identification
The Customer will be allowed to place any type of identification/visibility signs on the vehicle at all times.
15. Equipment
The Customer may fit the vehicles with equipment, such as communications equipment, during the rental period.
15.1. The Customer will remove any equipment fitted to a vehicle before the end of the rental period.
15.2. Any equipment fitted to the vehicles by the Customer will remain the property of the Customer.
15.3. Drivers shall not use any equipment fitted to the vehicles by the Customer, unless the Customer agree in advance that the driver may use the equipment.
15.4. The Customer agrees to provide additional equipment for the safety and security of the vehicle (i.e. Fire Extinguisher and First Aid Kit).
16. Payment
The Supplier shall provide a monthly invoice for the rental fee due for that period or an invoice at the end of the rental period, whichever comes first.
16.1. The invoice must set out each item that the Customer is to pay for, including all government taxes.
16.2. The Customer shall pay the Supplier within 15 (Seven) days of receipt of an invoice.
16.3. The Customer may deduct from the amount on the invoice any costs owed to them by the Supplier.
16.4. Payment will be made by crossed check in the name of Wheels Rent a Car Multan.
16.5. Either party reserves the right to terminate this contract before the expiry date by giving One Months’ notice in writing.
NOTE:
It is assumed that the signatories have read and understood this agreement and cannot latter claim they do not understand English. This English version shall be deemed to be correct version in the event of a dispute.

All pages should be signed.
IN WITNESS WHEREOF, the Parties have hereunto set their hands this 11th day of JULY, 2012 at MULTAN.
Signature of Supplier: _______________________
WHEELS RENT A CAR MULTAN
Signature of the Customer: _____________________________
Mr. __________________________
ABC… Associate…

Precautions
Special precautions are implemented before starting of journey:
• Recitation of journey prayers
• Fasten of seat belt.
• No smoking
• Fire extinguisher (on demand)
• First aid box
• Maintenance check up
• Fuel checking
• Documentation checking
• Neat and cleanliness of Driver.
• Spare tyre and tool box.etc.