Zone

How are your chatbot design skills? Find out what Zone's head of .NET development, Andy Butland, thought about the latest version of Microsoft's Bot Framework here... https://bit.ly/2WaqssS

Consumers are used to convenience. Providing anything other than a frictionless ecommerce experience is no longer an option for brands... https://bit.ly/2Df9nXB

Ben Davis: Convenient ecommerce is non-negotiable for retailers There was a clear divide in the success of retailers this Christmas as those that offer cheap convenience win out over some of the nation's 'favourite' stores.

After and comes generation alpha. They're already influencing purchasing decisions in their family, demanding more interactive, responsive experiences from brands...

Forget millennials, Gen Alpha is here (mostly) Gen Alpha is ready to take center stage, replacing marketers' obsession with millennials. Here’s what you need to know to get ahead.