Now Interact

Our latest blog...

Now Interact on LinkedIn: Can the telecoms sector overcome silo syndrome?? Our latest blog looks at the impact of "Silo Syndrome" in the Telecoms sector.

We are delighted to announce that live commerce provider Whisbi has partnered with Now Interact to power their new visitor Intelligence add-on "Whisbi Boost".

Now Interact x Whisbi Boost Now Interact powers new Whisbi Boost product

5 easy steps to an optimised customer contact strategy.

5 Easy Steps to Customer Contact Success Competition between contact channel technology providers is fierce. The promises about being able to improve the customer experience and build sales, although mostly substantiated, can get lost in a sea of technical jargon and complex customer journeys. With so many tools, and so many promises, crea...

Is your organisation still searching for a robust contact channel strategy? Check out our recent blog

Measuring your Contact Channel Strategy Personalisation works. Consumers want bespoke, tailor-made customer experiences. Companies know that they need to provide them. But getting there isn’t always straightforward. Many companies take the first step by investing in an array of contact channels. But are these contact channels delivering...