National Disaster Risk Management Authority
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The Nation's resilience hub.
07/10/2026
Meet Mbali Mabuza, one of our frontline officers here at Umvalo Wesive. This Customer Service Week, she reminds us that serving people affected by disasters goes beyond duty. It is an obligation to put the person at the centre of every interaction, listening with empathy, understanding their needs, and taking ownership to ensure they feel heard, respected and genuinely supported.
06/10/2026
Customer Service Week gives us an opportunity to reflect on what it means to go the extra mile for every customer.
We took time to hear from some of Umvalo Wesive team and learn what this means to them in their daily work.
Today, Bahle Mlambo shares her perspective.
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SMVA Fund Park, 3rd Floor Mbhilibhi Street
Mbabane
H100
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| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
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